Academic Operations Coordinator

Kent State

Job Location:

Kent - UK

Monthly Salary: $ 37843 - 40000

Posted on: Yesterday

Vacancies: 1 Vacancy

Job Summary

Job Title:	Academic Operations Coordinator
Physical Location:	Kent Campus - Kent OH
Salary:	$37843 - $40000
Basic Function:	Coordinate and perform academic administrative and operational functions within the Office of the University Registrar with primary responsibility for enrollment services and academic scheduling. Support registration enrollment verification transcript processing academic scheduling records integrity compliance system assurance reporting and cross-campus communication. Ensure compliance with university policies state and federal regulations including the Family Educational Rights and Privacy Act (FERPA). Serve as a liaison on behalf of administrative staff with students and others within and outside the university. Reports to designated supervisor
Additional Basic Function if applicable:	Not applicable.
Examples of Duties:	Duties/essential functions may include but not be limited to the following: Provide subject matter expertise in registrar services policies and processes. Provide guidance to team members assist supervisors with workflow planning and prioritization and support cross training across multiple service areas. Collect analyze research prepare and process academic records and documentation in accordance with university state and federal policies and procedures. Collaborate with administrative offices and academic departments to ensure accurate consistent academic data while providing effective registration and enrollment services support through clear communication. Assist in the development implementation and maintenance of standard operating procedures. Create and generate reports for internal staff and university departments; identify and resolve reporting or processing issues as needed. Assist with testing of functionality and database preparation for system implementations and university-wide system upgrades and maintain documentation to support external audits. Serve on departmental divisional and university committees as assigned. Perform related duties as required. Academic scheduling responsibilities include: Coordinate development of the Schedule of Classes. Create revise and maintain course sections; correct errors; and provide troubleshooting support related to section management and system functionality. Assist academic departments and regional campuses with course scheduling activities including section entry and user support. Utilize the space management system to ensure compliance with classroom utilization standards and space guidelines. Process time and room change requests and resolve scheduling issues related to instructional and location needs. Enrollment registration/ verification and transcript services responsibilities include: Evaluate student eligibility; perform actions in processing supporting state subsidies and credit/refund determinations; and ensure academic data accuracy through research document review verification and resolving discrepancies relating to residency applications registration exceptions enrollment verifications Selective Service compliance academic record updates and student biographical changes. Provide responsive customer service; ensure quality control for enrollment letters and transcripts; and scan and index documents in the document imaging system.
Additional Examples of Duties if applicable:	Not applicable.
Minimum Qualifications:	Bachelors degree plus one year of experience in a registrars office or related area. -OR- Associates degree plus three years of experience in a registrars office or related area. -OR- Five years of progressively responsible experience in a registrars office or related area. License/Certification: None. Knowledge Of: Family Educational Rights and Privacy Act (FERPA) * Ohio Revised Code 3333.1.10 and criteria created by Ohio Board of Regents * University state and federal policies and procedures * Skill In: Written communication and interpersonal skills Providing excellent customer service Utilization of Microsoft Office Suite and other applicable software * Identifying discrepancies Making quick sound decisions in a fast-paced office Demonstrating aptitude for accurate data entry spreadsheet management and data processing Ability To: Work independently * Work with a wide variety of students staff and faculty Read and comprehend a wide variety of materials * Create training and informational materials Provide guidance and direction to others * Navigate portals websites and student information systems Apply policies correctly
Preferred Qualifications if applicable:	None.
Assessments:	Asterisk (*) indicates knowledge ski ls abilities which may require assessments. Assessments could take the form of interview questions a request to provide work samples or a written or practical test to assess job related competencies.
Working Conditions / Physical Requirements:	None.
Working Schedule:	Monday - Friday 8 am - 5 pm or otherwise discussed with your supervisor.
Additional Information:	Kent State University is committed to creating a community that is cultura ly and inte lectua ly diverse and to attracting and retaining a diverse staff. We strive to create and maintain working and learning environments that respect differences and are inclusive welcoming respectful and kind. Must pass a security check. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race color religion sex national origin disability status protected veteran status or any other characteristic protected by law. For official job descriptions visit State University is a Smoke-Free Tobacco-Free University effective July 1 2017. Smoking and tobacco use are not permitted on any of Kent States campuses or other locations and properties that are owned operated or leased by Kent State both domestic and international. For additional details visit intent of this description is to illustrate the types of duties and responsibilities that will be required of positions given this title and should not be interpreted to describe all the specific duties and responsibilities that may be required in any particular position. Directly related experience/education beyond the minimum stated may be substituted where appropriate at the discretion of the Appointing Authority. Kent State University reserves the right to revise or change job duties job hours and responsibilities.

Required Experience:

Job Title:Academic Operations CoordinatorPhysical Location:Kent Campus - Kent OHSalary:$37843 - $40000Basic Function:Coordinate and perform academic administrative and operational functions within the Office of the University Registrar with primary responsibility for enrollment services and academic...

Job Title:	Academic Operations Coordinator
Physical Location:	Kent Campus - Kent OH
Salary:	$37843 - $40000
Basic Function:	Coordinate and perform academic administrative and operational functions within the Office of the University Registrar with primary responsibility for enrollment services and academic scheduling. Support registration enrollment verification transcript processing academic scheduling records integrity compliance system assurance reporting and cross-campus communication. Ensure compliance with university policies state and federal regulations including the Family Educational Rights and Privacy Act (FERPA). Serve as a liaison on behalf of administrative staff with students and others within and outside the university. Reports to designated supervisor
Additional Basic Function if applicable:	Not applicable.
Examples of Duties:	Duties/essential functions may include but not be limited to the following: Provide subject matter expertise in registrar services policies and processes. Provide guidance to team members assist supervisors with workflow planning and prioritization and support cross training across multiple service areas. Collect analyze research prepare and process academic records and documentation in accordance with university state and federal policies and procedures. Collaborate with administrative offices and academic departments to ensure accurate consistent academic data while providing effective registration and enrollment services support through clear communication. Assist in the development implementation and maintenance of standard operating procedures. Create and generate reports for internal staff and university departments; identify and resolve reporting or processing issues as needed. Assist with testing of functionality and database preparation for system implementations and university-wide system upgrades and maintain documentation to support external audits. Serve on departmental divisional and university committees as assigned. Perform related duties as required. Academic scheduling responsibilities include: Coordinate development of the Schedule of Classes. Create revise and maintain course sections; correct errors; and provide troubleshooting support related to section management and system functionality. Assist academic departments and regional campuses with course scheduling activities including section entry and user support. Utilize the space management system to ensure compliance with classroom utilization standards and space guidelines. Process time and room change requests and resolve scheduling issues related to instructional and location needs. Enrollment registration/ verification and transcript services responsibilities include: Evaluate student eligibility; perform actions in processing supporting state subsidies and credit/refund determinations; and ensure academic data accuracy through research document review verification and resolving discrepancies relating to residency applications registration exceptions enrollment verifications Selective Service compliance academic record updates and student biographical changes. Provide responsive customer service; ensure quality control for enrollment letters and transcripts; and scan and index documents in the document imaging system.
Additional Examples of Duties if applicable:	Not applicable.
Minimum Qualifications:	Bachelors degree plus one year of experience in a registrars office or related area. -OR- Associates degree plus three years of experience in a registrars office or related area. -OR- Five years of progressively responsible experience in a registrars office or related area. License/Certification: None. Knowledge Of: Family Educational Rights and Privacy Act (FERPA) * Ohio Revised Code 3333.1.10 and criteria created by Ohio Board of Regents * University state and federal policies and procedures * Skill In: Written communication and interpersonal skills Providing excellent customer service Utilization of Microsoft Office Suite and other applicable software * Identifying discrepancies Making quick sound decisions in a fast-paced office Demonstrating aptitude for accurate data entry spreadsheet management and data processing Ability To: Work independently * Work with a wide variety of students staff and faculty Read and comprehend a wide variety of materials * Create training and informational materials Provide guidance and direction to others * Navigate portals websites and student information systems Apply policies correctly
Preferred Qualifications if applicable:	None.
Assessments:	Asterisk (*) indicates knowledge ski ls abilities which may require assessments. Assessments could take the form of interview questions a request to provide work samples or a written or practical test to assess job related competencies.
Working Conditions / Physical Requirements:	None.
Working Schedule:	Monday - Friday 8 am - 5 pm or otherwise discussed with your supervisor.
Additional Information:	Kent State University is committed to creating a community that is cultura ly and inte lectua ly diverse and to attracting and retaining a diverse staff. We strive to create and maintain working and learning environments that respect differences and are inclusive welcoming respectful and kind. Must pass a security check. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race color religion sex national origin disability status protected veteran status or any other characteristic protected by law. For official job descriptions visit State University is a Smoke-Free Tobacco-Free University effective July 1 2017. Smoking and tobacco use are not permitted on any of Kent States campuses or other locations and properties that are owned operated or leased by Kent State both domestic and international. For additional details visit intent of this description is to illustrate the types of duties and responsibilities that will be required of positions given this title and should not be interpreted to describe all the specific duties and responsibilities that may be required in any particular position. Directly related experience/education beyond the minimum stated may be substituted where appropriate at the discretion of the Appointing Authority. Kent State University reserves the right to revise or change job duties job hours and responsibilities.