3178 Case Admin- Advance into Justice
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Job Summary
- Responsible for setting up and maintaining accurate people on probation and victim information on relevant approved databases.
- Ensure the effective administration of referrals to and relationships between offender management victims interventions service providers and external agencies and partnerships to enhance positive outcomes manage risk and reduce reoffending.
- Prepare maintain and collate case and other records files and management information in accordance with the standards required.
- Receive and distribute information and communications in an appropriate manner e.g. telephone paper e-mail.
- Provide cover for an effective and efficient reception and telephone enquiry service.
- Act as single point of contact within unit for specialist area of work as required.
- Deal fairly effectively and firmly with a range of people on probation some of whom may be in crisis distress or who may display inappropriate or aggressive behaviour and to seek appropriate support in accordance with the circumstances and office procedures.
- Make practical arrangements such as appointments directions etc. for the implementation of the Sentence Plan.
- Carry out enforcement administration as required.
- Where necessary issue petty cash/vouchers/warrants for travel costs etc maintaining appropriate records in line with local office financial procedures.
- Organise the availability of appropriate equipment materials and facilities for activities relating to the management of cases.
- Report faulty equipment and/or materials to Manager and arrange for replacement/repair as agreed.
- Maintain appropriate systems to ensure the effective use of general unit resources and make recommendations for improvement as necessary.
- Undertake specific Visor administration tasks in accordance with the procedures.
- Attend meetings as appropriate. Provide support to meetings as required including organising agenda taking and distributing notes/minutes and action points.
- Ensure all activities are conducted in accordance with Health and Safety policies and procedures undertake equipment tests as required.
- Provide cover within the unit and to other units within the LDU and Division as appropriate.
- Carry out safeguarding children duties in accordance with the PS statutory responsibilities and agency policies.
- Demonstrate pro-social modelling skills by consistently reinforcing pro-social behaviour and attitudes challenge anti-social behaviour and attitudes.
- To work within the aims and values of PS and HMPPS.
Support
- A range of Family Friendly policies such as opportunities to work reduced hours or job share.
- Access to flexible benefits such as voluntary benefits retail vouchers and discounts on a range of goods and services.
- For moves to or from another employer or moves across the Civil Service this can have implications on your eligibility to carry on claiming childcare may however be eligible for alternative governmentchildcare support schemes including Tax Free Childcare. More information can be found onorChildcare Choices.You can determine youreligibility at paternity adoption and maternity leave.
- Free annual sight tests for employees who use computer screens.
Working for the Civil Service
TheCivil Service Codesets out the standards of behaviour expected of civil servants.
We recruit by merit on the basis of fair and open competition as outlined in the Civil Service Commissionsrecruitment principles. Should you feel that the recruitment process has breached the recruitment principles you are able to raise a formal complaint in the following order:
- To Shared Service Connected Ltd (0 (Monday to Friday 8am - 6pm) or e mail);
- To Ministry of Justice Resourcing ();
- To the Civil Service Commission (details available here)
The Civil Service embraces diversity and promotes equal opportunities. As a Disability Confident employer MoJ are committed to providing everyone with the opportunity to demonstrate their skills talent and abilities by making adjustments throughout all elements of the recruitment process and in the workplace. MoJ are able to offer an interview to disabled candidates who meet the minimum selection criteria except in a limited number of campaigns.
You will be able to request reasonable adjustments to the recruitment process within the application form. If you need additional help completing the application form please contact the SSCL Recruitment Enquiries Team.
Use of Artificial Intelligence (Al)
Artificial Intelligence can be a useful tool to support your application however all examples and statements provided must be truthful factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others or generated by artificial intelligence as your own) applications may be withdrawn and internal candidates may be subject to disciplinary see ourcandidate guidancefor more information on appropriate and inappropriate use.
About Company
The Ministry of Justice’s Office of the Deputy Attorney General (International Law) handles a broad range of issues in the field of international law, including public international law, economic law and international humanitarian law. The Office is also at the forefront of advocating ... View more
