22432 Regional Integrated Offender Management Case Administrator
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Job Summary
The job holder will provide administrative support within the Probation Service ensuring that the Regional IOM Team is supported through effective administration coordination and communication processes.
The post holder will maintain administrative systems within specified timescales to support the achievement of regional objectives and line with HMPPS policies and procedures the job holder must at all times demonstrate a commitment to equality diversity and inclusion and an understanding of their relevance to the work they undertake.
The post holder must adhere to all policies relating to the sensitive and confidential nature of the information handled whilst working in this role.
Responsibilities Activities and Duties
The successful applicant may be required to undertake the following duties (this list is not exhaustive):
Administrative Support
Provide comprehensive administrative support to the Regional IOM Team.
Manage electronic records trackers and filing systems.
Support the management of shared mailboxes and incoming correspondence.
Prepare and distribute communications briefing papers and reports.
Maintain accurate records and ensure information is stored appropriately.
Organise regional meetings forums workshops and events.
Prepare agendas and circulate meeting papers.
Attend meetings and produce accurate notes minutes and action logs.
Monitor and follow up outstanding actions on behalf of the team.
Support governance arrangements and reporting requirements.
Assist with the collection and collation of regional performance information.
Support the maintenance of regional monitoring and tracking systems.
Contribute to the preparation of performance packs and reports.
Ensure information is accurate timely and presented in an accessible format.
Act as a point of contact for local IOM schemes and partner agencies.
Support communication and engagement across the regional IOM network.
Assist with coordinating requests for information from stakeholders.
Promote effective partnership working across agencies and organisations.
Use Microsoft Office applications and approved business systems effectively.
Maintain confidentiality and comply with information security requirements.
Work flexibly to support emerging business priorities within the Regional IOM Team.
Essential Criteria
Experience of managing competing priorities and working to deadlines.
Strong written and verbal communication skills.
Good attention to detail and accuracy.
Experience of using Microsoft Office applications including Outlook Word Excel and Teams.
The ability to build and maintain effective working relationships.
The ability to work both independently and as part of a team.
A commitment to equality diversity and inclusion.
Experience of maintaining spreadsheets trackers and databases.
Knowledge of HMPPS Probation or criminal justice services.
Experience of working with multiple stakeholders and partner organisations.
| The appointment will last for two years from the date it was issued with the potential to become permanent. Vacancy Fixed-term for a maximum of two years end date March 2028. Integrated Offender Management (IOM) is a multi-agency approach to tackling crime and reducing reoffending through coordinated working between Probation Police and partner agencies. The Regional IOM Team provides strategic oversight operational support and governance across local IOM schemes within the East of England. The post holder will provide administrative support to the Regional IOM Team ensuring effective coordination of meetings projects communications governance processes and performance information. The role will involve working closely with colleagues across the region and supporting engagement with a range of internal and external partners. This is an excellent opportunity for someone looking to broaden their experience develop an understanding of regional delivery and governance and gain exposure to partnership working at a strategic level. |
Working Arrangements & Further Information
The MoJ offers Hybrid Working arrangements where business need allows. This is an informal non-contractual form of flexible working that blends working from your base location different MoJ sites and / or from home (please be aware that this role can only be worked in the UK and not overseas). Some roles will not be suitable for Hybrid Hybrid Working will not suit everyones circumstances. Arrangements will be discussed and agreed with the successful candidate(s) and subject to regular review.
For nationally advertised roles the successful candidate(s) will be appointed to aMoJoffice location which may include their nearest Justice Collaboration Centre or Justice Satellite Office. This will be discussed and agreed on the completion of pre-employment checks.
Some of MoJs terms and conditions of service are changing as part of Civil Service reform. The changes will apply to staff joining MoJ who are new to the Civil Service. Staff joining MoJ from other civil service employers will transfer onto the new MoJ terms if they are already on modernised terms in their current post or onto unmodernised MoJ terms if they are on unmodernised terms at their current post. Details will be available if an offer is made.
Standard full time working hours are 37 hours per week excluding breaks which are unpaid. HMPPS welcomes part-time flexible and job-sharing working patterns where they meet the demands of the role and business needs. All applications for part-time flexible and job-sharing working patterns will be considered in accordance withthe HMPPS Flexible Working policy.
Benefits
The MoJ offers a range of benefits:
Annual Leave
Annual leave is 25 days on appointment and will increase to 30 days after five years service plus public for part-time and job share posts will be calculated on a pro-rata basis
Pension
The National Probation Service is covered by the Local Government Pension Scheme (LGPS) run through the Greater Manchester Pension Fund (GMPF).Please visit for further information.
Please note: Any current Civil Servant who is a member of the PCSPS by accepting an offer of employment to the National Probation Services will be opted out of the PCSPS and auto enrolled into the Local Government Pension Scheme.
Training
The Ministry of Justice is committed to staff development and offers an extensive range of training and development opportunities.
Networks
The opportunity to join employee-run networks that have been established to provide advice and support and to enable the views of employees from minority groups to be expressed direct to senior management. There are currently networks for employees of minority ethnic origin employees with disabilities employees with caring responsibilities women employees and lesbian gay bisexual and transgender.
Eligibility
Staff on fixed term appointments must have been recruited through fair and open competition.
All candidates are subject to security and identity checks prior to taking up post.
Vacancies advertised cross-government are only open to all Civil Service employees and employees of accredited non-departmental public bodies (NDPBs) who were appointed on merit following a fair and open competition; or were appointed to a permanent post through an exception in the Civil Service Commissioners rules.
Support
- A range of Family Friendly policies such as opportunities to work reduced hours or job share.
- Access to flexible benefits such as voluntary benefits retail vouchers and discounts on a range of goods and services.
- For moves to or from another employer or moves across the Civil Service this can have implications on your eligibility to carry on claiming childcare vouchers. You may however be eligible for alternative government childcare support schemes including Tax Free Childcare. More information can be found onorChildcare Choices.You can determine your eligibility at
- Paid paternity adoption and maternity leave.
- Free annual sight tests for employees who use computer screens.
Working for the Civil Service
TheCivil Service Codesets out the standards of behaviour expected of civil servants.
We recruit by merit on the basis of fair and open competition as outlined in the Civil Service Commissionsrecruitment principles.Should you feel that the recruitment process has breached the recruitment principles you are able to raise a formal complaint in the following order
- To Transformative Business Services (0(Monday to Friday 8am - 6pm) or e mail);
- To Ministry of Justice Resourcing team();
- To the Civil Service Commission (details availablehere)
As a Disability Confident employer MoJ are committed to providing everyone with the opportunity to demonstrate their skills talent and abilities by making adjustments throughout all elements of the recruitment process and in the workplace. MoJ are able to offer an interview to disabled candidates who meet the minimum selection criteria except in a limited number of campaigns.
You will be able to request reasonable adjustments to the recruitment process within the application form. If you need additional help completing the application form please contact the TBS Recruitment Enquiries Team.
For more information on applying for a role as a candidate with a disability or long-term condition please watch our animated videos.
Diversity & Inclusion
The Civil Service is committed to attract retain and invest in talent wherever it is found. To learn more please see theCivil Service People Planand theCivil Service Diversity and Inclusion Strategy.
Redeployment Interview Scheme
Civil Service departments are expected to explore redeployment opportunities before making an individual redundant. The MoJ is committed as part of the Redeployment Interview Scheme to providing opportunities to those who are at risk of redundancy.
MoJ is able to offer an interview to eligible candidates who meet the minimum selection criteria except in a limited number of campaigns. Candidates will not be eligible for the Redeployment Interview Scheme if they are applying on promotion.
Civil Service Nationality Rules
This job is broadly open to the following groups:
- UK nationals
- nationals of the Republic of Ireland
- nationals of Commonwealth countries who have the right to work in the UK
- nationals of the EU Switzerland Norway Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
- nationals of the EU Switzerland Norway Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
- individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
- Turkish nationals and certain family members of Turkish nationals who have accrued the right to work in the Civil Service
Further information on nationality requirements (opens in a new window) list
A reserve list may be held for up to 12 months from which further appointments may be made for the same or similar roles.
- PS-JES-0030 Case Administrator (Job Description Attachment)
Use of Artificial Intelligence (Al)
Artificial Intelligence can be a useful tool to support your application however all examples and statements provided must be truthful factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others or generated by artificial intelligence as your own) applications may be withdrawn and internal candidates may be subject to disciplinary see ourcandidate guidancefor more information on appropriate and inappropriate use.
Required Experience:
Unclear Seniority
About Company
The Ministry of Justice’s Office of the Deputy Attorney General (International Law) handles a broad range of issues in the field of international law, including public international law, economic law and international humanitarian law. The Office is also at the forefront of advocating ... View more
