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22094 Content Administrator


Job Location:

London - UK

Yearly Salary: GBP 30109 - 30109
Posted: 12 September 2026 (7 days ago)
Application Deadline: 10 December 2026
Vacancies: 1 Vacancy

Job Summary

This vacancy is only available to existing Civil Servant employees and employees of accredited non-departmental public bodies (NDPBs). Please review the Eligibility section before you apply.
General Information
Salary
30109
Working Pattern
Full Time
Vacancy Approach
Cross Government
Location
London
Region
London
Closing Date
02-Oct-2026
Post Type
Permanent
Civil Service Grade
AO
Number of jobs available
1
Reserve List
12 Months
Job ID
22094
Descriptions & requirements
Job description

Role title: Content Administrator

Team/Directorate: Judicial College Content Team

Overview of the Judicial Office
This is standardised wording and cannot be amended.

The Judicial Office (JO) reports to and is accountable to the Lady Chief Justice (LCJ). It was established in 2006 to provide support to the LCJ and to the wider judiciary in upholding the rule of law and in delivering justice impartially speedily and efficiently following the Constitutional Reform Act 2005.

In addition we support and are accountable to the Senior President of Tribunals whose responsibilities extend to Scotland and Northern Ireland.

The JO is an interesting and unique place to work. Everything we do is in support of upholding the independence and impartiality of the judiciary. We work closely with HM Courts & Tribunals Service (HMCTS) the Ministry of Justice (MoJ) and others across Government as well as with the legal professions.

We are an Arms Length Body sponsored by the Ministry of Justice. This creates an interesting and complex environment in which to work where we agree our priorities with the senior judiciary and receive our funding to deliver them from the Ministry of Justice. The Judicial Office has been through a period of significant growth resulting from an expansion of our remit and responsibilities.

See JO staff talk about working here:

Overview of the team

The Judicial College is part of the Judicial Office a unique part of the Civil Service independent from government and dedicated to supporting the judiciary and promoting and safeguarding judicial independence to maintain confidence in the rule of law. The College supports the Lady Chief Justice Senior President of Tribunals and the Chief Coroner to fulfil their statutory responsibilities for training the judiciary in an evolving justice system. We support the judicial leadership of the College to set strategic direction and advise on the design and delivery of the training programme. We deliver around 1800 courses to around 25000 office holders every year. We aim to be a world leader in judicial education.

For more information see:

and

Working with the College Board the Judicial College supports these senior members of the judiciary in setting the direction for training and ensuring the College has the right support in place to provide advice on the design and delivery of training innovative digital systems to support delivery and that seminars are well organised. Our purpose is to strengthen the rule of law and improve the administration of justice through delivery of essential training for the judiciary in courts and tribunals as well as a framework of training for magistrates.

The Judicial College Learning Team plays an integral part in supporting the training programme and judicial office holder access to resources through our digital learning platform Judicial College Learning (JCL) which is a Totara based platform. The team works closely with colleagues across the College Digital Services and judicial stakeholders to ensure the system meets user needs identify improvements develop new functionality and make the best use of data held on the system. The team serves as the central coordination point for all matters related to the JCL including content held on the platform the governance around the system and its content using feedback to make improvements and deal with any emerging issues relating to functionality content and date.

In addition to the management of the digital platform the JCL team plays a key role in coordinating and management of future developments to the system to meet business and user needs and new design principles. The team lead on project management stakeholder engagement and change management. This includes developing and delivering guidance and training to both staff and the judiciary on how to use the system where changes are managing content on the system and functionality the team oversee the design layout and content held on the system to ensure that users have the best possible experience and that features and content are accessible.

Hybrid Working Requirement
This is standardised wording and cannot be amended.

This position is eligible for hybrid working (current minimum requirement for time spent at base location is 60% which is subject to business requirements).

Summary of the role

As a Content Administrator you will play a key role in ensuring the smooth operation of our digital learning platform Judicial College Learning (JCL). You will be responsible for managing content supporting users assisting and participating in the delivery of projects and contributing to the ongoing development of our platform. This position offers an exciting blend of technical skills creativity and stakeholder management.

ResponsibilitiesActivities & Duties:

Assist in the implementation of new features and improvements to the JCL platform.
Manage user accounts permissions and access to various learning resources.
Monitor system performance and assist in troubleshooting technical issues.
Maintain reports on accessibility and user engagement
Provide first-line support to JCL users addressing queries resolving and escalating issues promptly.
Assist with the development and delivery of training sessions and user guides on using the JCL platform effectively.
Support the build and launch of the College annual training prospectus and booking system on the digital platform ensuring all content is accurate and accessible to end users.
Contribute to and support various ad-hoc projects as they arise ensuring project aims are achieved and timelines are met.
Participate in stakeholder user group meetings taking minutes and actioning follow-up tasks.
Build and maintain effective working relationships across the Judicial College.

Essential Knowledge Experience and Skills

Strong IT skills particularly in database management Excel and Word.
Ability to build effective working relationships with a range of stakeholders and work as part of a team.
High level of accuracy and attention to detail.
Excellent written and verbal communication skills.

Desirable Knowledge Experience and Skills

Experience using management systems (Learning Management System LMS or Content Management System CMS).

Behaviours (for Recruitment/Success Profiles):

Managing a Quality Service
Working Together
Delivering at Pace
Making Effective Decisions

Assessment process at application

For the application process we will assess your statement of suitability based on the criteria listed in the essential knowledge section along with the behaviours. Please include at least one of the outlined behaviours in your statement of suitability.
Assessment process at interview For the interview we will assess you against the full set of behaviours along with criteria listed in the essential knowledge section. Please prepare examples for each behaviour if you are invited to interview.

Security clearance required:

Select one of the below.
(this will be determined by the location)
- DBS
- CTC
- SC
- DV
Please note:
Central Government policy dictates that applicants for National Security Clearance must be a resident in the UK for these minimum periods:
- CTC - 3 years
- SC - 5 years
- DV - 10 years

CTC


Additional Information

Working Arrangements & Further Information

The MoJ offers Hybrid Working arrangements where business need allows. This is an informal non-contractual form of flexible working that blends working from your base location different MoJ sites and / or from home (please be aware that this role can only be worked in the UK and not overseas). All employees will be expected to spend a minimum of 60% of their working time in an office subject to local estate capacity.

Some roles will not be suitable for Hybrid Working. Similarly Hybrid Working will not suit everyones circumstances. Arrangements will be discussed and agreed with the successful candidate(s) and subject to regular review.

For nationally advertised roles: All successful candidates will be appointed to the nearest viable office nearest to their home postcode and on its respective pay scale. This will be at either a HQ building (subject to desk allocation a Justice Collaboration Centre (JCC) or a Justice Satellite Office (JSO) See Map. All employees will be expected to spend a minimum of 60% of their working time in an office subject to local estate capacity).

For current MoJ employees your base location will need to be changed to the nearest viable office (to your home postcode) either at a HQ building JCC or JSO within the National Office Network and moved its locations respective pay scale (any legacy arrangements/locations will need to be amended).

Some of MoJs terms and conditions of service are changing as part of Civil Service reform. The changes will apply to staff joining MoJ who are new to the Civil Service. Staff joining MoJ from other civil service employers will transfer onto the new MoJ terms if they are already on modernised terms in their current post or onto unmodernised MoJ terms if they are on unmodernised terms at their current post. Details will be available if an offer is made.

MoJ candidates who are on a specialist grade will be able to retain their grade on lateral transfer.

All candidates who are currently in receipt of Mark Time / Pay Protection should ensure they are familiar with the new policy on permanent and temporary promotion which can be found on the employee intranet.

Flexible working hours

The Ministry of Justice offers a flexible working system in many offices. Standard full time working hours are 37 hours per week. MoJ welcomes part-time flexible and job-sharing working patterns where they meet the demands of the role and business needs. All applications for part-time flexible and job-sharing working patterns will be considered in accordance with the MoJs Flexible Working policy.

Benefits

The MoJ offers a range of benefits:

Annual Leave

Annual leave is 25 days on appointment and will increase to 30 days after five years service.

There is also a scheme to allow qualifying staff to buy or sell up to three days leave each year. Additional paid time off for public holidays and 1 privilege day. Leave for part-time and job share posts will be calculated on a pro-rata basis.

Pension

The Civil Service offers a choice of pension schemes giving you the flexibility to choose the pension that suits you best.

Training

The Ministry of Justice is committed to staff development and offers an extensive range of training and development opportunities.

Networks

The opportunity to join employee-run networks that have been established to provide advice and support and to enable the views of employees from minority groups to be expressed direct to senior management. There are currently networks for employees of minority ethnic origin employees with disabilities employees with caring responsibilities women employees and lesbian gay bisexual and transgender employees.

Eligibility

Staff on fixed term appointments must have been recruited through fair and open competition.

Vacancies advertised cross-government are only open to all Civil Service employees and employees of accredited non-departmental public bodies (NDPBs) who were appointed on merit following a fair and open competition; or were appointed to a permanent post through an exception in the Civil Service Commissioners rules.

Support

Working for the Civil Service

TheCivil Service Codesets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition as outlined in the Civil Service Commissionsrecruitment principles.Should you feel that the recruitment process has breached the recruitment principles you are able to raise a formal complaint in the following order

  • To Transformative Business Services (0 (Monday to Friday 8am - 6pm) or e mail);
  • To Ministry of Justice Resourcing team();
  • To the Civil Service Commission (details availablehere)

As a Disability Confident employer MoJ are committed to providing everyone with the opportunity to demonstrate their skills talent and abilities by making adjustments throughout all elements of the recruitment process and in the workplace. MoJ are able to offer an interview to disabled candidates who meet the minimum selection criteria except in a limited number of campaigns.

You will be able to request reasonable adjustments to the recruitment process within the application form. If you need additional help completing the application form please contact the TBS Recruitment Enquiries Team.

For more information on applying for a role as a candidate with a disability or long-term condition please watch our animated videos.

Diversity & Inclusion

The Civil Service is committed to attract retain and invest in talent wherever it is found. To learn more please see theCivil Service People Planand theCivil Service Diversity and Inclusion Strategy.

Redeployment Interview Scheme

Civil Service departments are expected to explore redeployment opportunities before making an individual redundant. The MoJ is committed as part of the Redeployment Interview Scheme to providing opportunities to those who are at risk of redundancy.

MoJ is able to offer an interview to eligible candidates who meet the minimum selection criteria except in a limited number of campaigns. Candidates will not be eligible for the Redeployment Interview Scheme if they are applying on promotion.

Civil Service Nationality Rules

This job is broadly open to the following groups:

Further information on nationality requirements (opens in a new window) list

A reserve list may be held for up to 12 months from which further appointments may be made for the same or similar roles.


Contact Information

MoJ:

If you require any assistance please call 0 (Monday to Friday 8am - 6pm) or e mail

Please quote the job reference 22094

HMPPS

If you require any assistance please call 0 (Monday to Friday 8am - 6pm) or e mail

Please quote the job reference 22094

Job Description Attachment
Select new file
Application form stage assessments
Behaviours
Behaviours Application Form Question Word Limit
250
Making Effective Decisions
Working Together
Managing a Quality Service
Delivering at Pace
Experience
We will assess your experience for this role via the following methods
CV or Work History Statement of Suitability
Evidence of Experience
CV or Work History Statement of Suitability
Interview stage assessments
Interview Dates
Expected w/c 28th October 2026
Behaviours
Making Effective Decisions
Working Together
Managing a Quality Service
Delivering at Pace
Strengths
Strengths will be assessed but these are not shared in advance. To learn more about Strengths and how they are assessed please click here.
Level of security checks required
Counter Terrorism Check (CTC)

Use of Artificial Intelligence (Al)

Artificial Intelligence can be a useful tool to support your application however all examples and statements provided must be truthful factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others or generated by artificial intelligence as your own) applications may be withdrawn and internal candidates may be subject to disciplinary see ourcandidate guidancefor more information on appropriate and inappropriate use.


Required Experience:

Unclear Seniority


About Company

The Ministry of Justice’s Office of the Deputy Attorney General (International Law) handles a broad range of issues in the field of international law, including public international law, economic law and international humanitarian law. The Office is also at the forefront of advocating ... View more

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