20934 Business Manager

Overview of thejob

The Business Manager will operate across multiple functionalareas of the business. The job holder provides support to thesenior team within their functional business area to assist in thesuccessful service delivery including making recommendationsregarding operational and administrative requirements.

The jobholder will act as an interface between the seniorleadership team and teams across the function and internal andexternal stakeholders on a range of issues.

This is a non-operational post although the job holder is requiredto develop an understanding of Probation Service policies andprocedures at a regional and national level as well as anunderstanding of wider Civil Service policies and procedures asrelevant.

The jobholder will report directly to the Head or Deputy Head ofthe functional area and have line management responsibilitiesfor the Diary Manager Senior Administrative Officers and CaseAdministrators within their designated functional area.

Summary

The purpose of the role is to provide support to the seniorleadership team in the business function. The jobholder willensure that performance across the function is monitored thatissues are highlighted and opportunities to improve efficiencyand effectiveness are proactively pursued.

The job holder will communicate effectively to ensure that thesenior leadership team and others as appropriate are informedof priority matters and are provided with advice to help them tooperate effectively.

The job holder acts as a single point of contact within thefunction for a number of areas Information Assurance BusinessContinuity and Workforce Planning with lead responsibility for aportfolio of key areas such as implementation of newprocedures. The role holder will provide advice support andsignposting to managers and staff across teams in the functionand region.

The jobholder will ensure effective management of the estateportfolio within their remit ensuring that their business areacomplies with health safety and fire regulations and escalatingto their head of functional area where appropriate. The jobholder is also responsible for maintaining a suite of riskassessments and ensuring staff understand their personalresponsibilities for Health and Safety.

The role holder will have financial responsibilities includingbudget monitoring procurement and authorizing expenditure. They will be required to understand and comply with HMPPSand Civil Service financial policies.

The job holder will also build relationships and liaise with a rangeof internal and external stakeholders to support partnershipworking and effective service delivery.

ResponsibilitiesActivities &Duties

The job holder will be required to carry out the followingresponsibilities activities and duties:

Directly line manage and provide secondary linemanagement for staff to support good practice and personaldevelopment through effective supervision coaching andfacilitation of progression processes.

Monitor and deliver procedures relating to human resourcesequalities and inclusion staff performance management andlearning and development.

Oversee and maintain robust administrative processes togather monitor and synthesise business performance data tosupport staff development and service improvement andsupport preparation for audits and inspections.

Maintain knowledge of and assist with the review andimprovement of a range of organisational policies and localprocedures providing advice guidance and support to staff.

Adhere to financial compliance policies with financialresponsibilities to include monitoring the functions budgetssupporting financial planning activities coordinating resourceprocurement and authorization of some expenditures.

Complete the workforce planning tool and provide accurateinformation to support decision-making by senior leaders withregards to resource and workforce management andinvolvement with regional recruitment activities.

Build effective relationships with teams across the businessexternal stakeholders and partner agencies as a ProbationService Representative including planning and coordinatingengagement events as required.

Manage facilities portfolio for designated area complete allrequired health and safety risk assessments and maintainappropriate systems for reporting and escalating issuesensuring compliance with health safety and fire policies andregulations and security requirements.

Respond to changing business needs queries and requestscompleting ad-hoc tasks as appropriate to meet deadlinesand support service delivery.

Lead the development of pilot initiatives undertake specifictasks and hold specific areas of responsibility as determinedby the Head of Operational Function supporting the seniorleadership team with emerging business issues.

The duties/responsibilities listed above describe the post as it isat present and is not intended to be exhaustive. The job holder isexpected to accept reasonable alterations and additional tasks ofa similar level that may be necessary. Significant adjustmentsmay require re-examination under the Job Evaluation Schemeand shall be discussed in the first instance with the job holder.

An ability to fulfil all spoken aspects of the role with confidencethrough the medium of English or (where specified in Wales)Welsh.

Behaviours

Leadership

Working Together

Making Effective Decisions

Developing Self and Others

Delivering at Pace

Experience

Demonstrate experience of managing workload of senior levelexecutives and extensive stakeholder experience in using Microsoft Officeprogrammes to present information and data and reviewingoutputs for quality.

Demonstrate experience of effectively managing financial orother resources.

Technical

Essential

NVQ Level 4 in Business Administration or equivalent in arelevant subject (or appropriate practical experience)Sufficient ability in Microsoft Word Excel Outlook andPowerPoint

MinimumEligibility

All candidates are subject to security and identity checks priorto taking up post.

All external candidates are subject to 6 monthsprobation. Internal candidates are subject to probation if theyhave not already served a probationary period within HMPPS.

All staff are required to declare whether they are a member ofa group or organisation which HMPPS consider to be racist.

Would you like the opportunity to be part of a culture that impacts changing lives At HMPPS Wales we can offer you the opportunity to make a difference to wider society. Youll experience job and personal satisfaction whilst also reaping the organisational rewards and benefits. From attractive holiday allowance promotion opportunities access to training flexible working generous maternity and employer contribution pension scheme. These are to list just a few want to know more Apply for that job now.

Hoffech chir cyfle i fod yn rhan o ddiwylliant syn helpu i newid bywydau Yng Ngwasanaeth Carchardai a Phrawf Ei Mawrhydi Cymru gallwn roir cyfle i chi wneud gwahaniaeth i gymdeithas yn ehangach. Bydd yn cynnig boddhad personol a boddhad mewn swydd a gallwch hefyd elwa ar fanteision a buddion o fewn y sefydliad megis lwfans gwyliau deniadol cyfleoedd dyrchafiad mynediad at hyfforddiant trefniadau gweithio hyblyg buddion mamolaeth a chyfraniadau pensiwn hael gan gyflogwr. Nid yw hon yn rhestr gynhwysfawr - eisiau gwybod mwy Gwnewch gais am y swydd nawr.

Please note that all salaries are as advertised and are non-negotiable for new starters joining the service you will commence at the bottom of the scale. If you have any concerns regarding the salary range please ensure these are raised during the interview process.

HMPPS in Wales:

Preventing victims by changing lives

HMPPS in Wales works in an integrated way to keep communities in Wales safer and to give the people we work with the opportunity to change their lives. We commission and provide offender management services in the community and in custody to deliver the orders of the courts and support rehabilitation. Our aim is to deliver outstanding seamless offender management services in Wales that protect the public reduce reoffending deliver value for money and support our partners.

The Welsh Language Scheme

Welsh Language skills for this post are desirable.

HMPPS yng Nghymru:

Atal pobl rhag dod yn ddioddefwyr trwy newid bywydau

Mae HMPPS yng Nghymru yn gweithio mewn ffordd integredig i gadw cymunedau yng Nghymru yn fwy diogel a rhoi cyfle ir pobol rydym yn gweithio â hwy i newid eu bywydau. Rydym yn comisiynu a darparu gwasanaethau rheoli troseddwyr yn y gymuned ar carchar i weithredu gorchmynion y llysoedd a chefnogi adsefydlu. Ein nod yw darparu gwasanaethau rheoli troseddwyr ardderchog ac esmwyth yng Nghymru syn gwarchod y cyhoedd lleihau aildroseddu cynnig gwerth am arian a chefnogi ein partneriaid.

Y Cynllun Iaith Gymraeg

Mae sgiliau iaith Gymraeg yn ddymunol ar gyfer y swydd hon.

Use of Artificial Intelligence (Al)

Artificial Intelligence can be a useful tool to support your application however all examples and statements provided must be truthful factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others or generated by artificial intelligence as your own) applications may be withdrawn and internal candidates may be subject to disciplinary see ourcandidate guidancefor more information on appropriate and inappropriate use.