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20921 Intervention Effective Practice Lead South West Permanent Full time Headquarters ()


Job Location:

Bristol - UK

Monthly Salary: £ 51203 - 56111
Posted: 9 August 2026 (30+ days ago)
Application Deadline: 6 November 2026
Vacancies: 1 Vacancy

Job Summary

General Information
Salary
51203 - 56111
Working Pattern
Full Time
Vacancy Approach
Internal
Location
Barnstaple Bath Bournemouth Bridgwater Bristol Camborne Chippenham Dorchester Exeter Gloucester Plymouth Poole Salisbury St Austell Swindon Taunton Torquay Truro Weston-super-Mare Weymouth Yeovil
Region
South West
Closing Date
26-Aug-2026
Business Unit
NPS South West Headquarters (2021)
Post Type
Permanent
Civil Service Grade
Other
Number of jobs available
1
Reserve List
12 Months
Job ID
20921
Descriptions & requirements
Job description

Overview of the job

As a member of the Performance and Quality Team the Effective Practice Lead will be responsible for ensuring the delivery of programme activity which supports organisational effectiveness and enables the organisation to monitor and improve performance.

Summary

The Effective Practice Lead is responsible for ensuring the delivery of programmes which improve the performance and quality of operational delivery across the organisation.

Their responsibilities will include:

  • Working alongside Performance staff within the PQ team they aim to maximise performance in the assigned area for which the post holder is responsible
  • Responsibility for identification of national priorities and co-ordinating the delivery of activity to meet those priorities. They will contribute to enhancing organisational effectiveness and delivery in line with the Business Plan and contractual commitments
  • Developing and sustaining effective working relationships with external agency partners and other key stakeholders.
  • The post holder reports to the Performance and Quality Senior Manager.
Responsibilities Activities & Duties

The job holder will be required to carry out the following responsibilities activities and duties:

Leading effective practice

  • Support the Performance & Quality Senior Manager to maintain standards for effective practices across the NPS and all LDUs
  • Maintain a national knowledge-bank for effective practice and ensure the link between performance management and the development of effective practice policies and standards
  • Maintain national quality policy codes of practice and guidance
  • Support the communication of the NPS effective practice improvement strategy and action plans with Divisions and LDUs external partners and all key stakeholders
  • Ensure systems are in place so that the results and trends of effective practice review and assessment are visible at a national level
  • Support the delivery of practice development in the NPS
Manage and Develop service delivery Performance
  • Manage service delivery to meet performance targets
  • Develop and recognise effective performance
  • Improve organisational performance
Develop Team and Partnership Working
  • Develop productive working relationships with colleagues and stakeholders
  • Develop and manage multi-stakeholder partnerships
  • Build the organisations understanding of its markets and customers
  • Contribute to the development of a customer focused organisation
Managing Resources
  • Plan and organise resources effectively to meet demands
  • Lead on delivery programme formation and implementation
  • Plan implement and manage the sharing of knowledge and good practice to inform innovation and improve service delivery
Determine the effective use of resources
  • Agree budgets and unit costs for programmes of work
  • Make proposals for expenditure on programmes of work
  • Manage budgets and provide unit costings for activities
  • Advise on financial and resourcing issues to inform objectives and forward planning
  • Assess risk in terms of operational delivery and impact on other operational priorities
Use communication effectively
  • Providing information feedback and advice
  • Influencing and persuading
  • Chair and participate in meetings using appropriate skills styles and approaches
Enhance your own performance
  • Manage your own resources and professional development
Use information to take critical decisions
  • Liaise with staff to receive collate and analyse information using systems and compiling reports as necessary
  • Develop and utilise data to identify trends and take appropriate action to maintain and enhance performance
  • Plan implement and manage systems for the exchange of sensitive information data and intelligence
Manage Diversity and Equality
  • Contribute to a culture and systems that promote equality and value diversity
  • Implement the diversity policies of the service
Manage Quality
  • Manage continuous quality improvement
  • Monitor external markets practice trends and development to ensure best practice internally
  • Manage compliance with quality systems
Manage Projects
  • Ensure an effective approach to project and process evaluation
  • Manage a programme of complimentary projects
  • Enable others to carry out project management roles
  • Maintain effective communication with project stakeholders
The duties/responsibilities listed above describe the post as it is at present and is not intended to be exhaustive. The Job holder is expected to accept reasonable alterations and additional tasks of a similar level that may be necessary. Significant adjustments may require re-examination under the Job Evaluation scheme and shall be discussed in the first instance with the Job Holder.
Additional Information

This is a critical highimpact role within the Interventions function with a particular focus on improving performance in Interventions (Community Payback Programmes and Electronic Monitoring). The postholder will operate across probation delivery units to drive consistency in enforcement strengthen operational grip and support the delivery of improved sentence completion rates and compliance outcomes. Working closely with Heads of UPW Sentence Management and Programmes the role will require confident leadership robust dataled decision making and the ability to influence practice at pace. Given the anticipated growth in demand arising from legislative and policy changes the role offers an opportunity to shape sustainable improvements enhance partnership working and ensure delivery meets both organisational standards and inspection expectations.

Please make sure that you are using theSTARmethod when answering the interviewquestions.

The STAR method is a structured approach to answering interview questions by outlining theSituationTaskActionandResultofyourexperiences.

CV - A CV detailing your career history will be assessed against the essential and desirable criteria outlined in the job description.

Presentation - You will also be required to provide a presentation at interview. The presentation topic will be emailed to candidates who have passed initial online application stage as soon as they are made aware that they have been invited to interview. This presentation will assess candidates against the success profiles behaviour leadership.

Sifting on a lead behaviour - Should a large number of applications be received an initial sift may be undertaken using the lead behaviour leadership. Candidates who pass the initial sift will progress to full sift or progress straight to interview.

Working Arrangements & Further Information

The MoJ offers Hybrid Working arrangements where business need allows. This is an informal non-contractual form of flexible working that blends working from your base location different MoJ sites and / or from home (please be aware that this role can only be worked in the UK and not overseas). Some roles will not be suitable for Hybrid Hybrid Working will not suit everyones circumstances. Arrangements will be discussed and agreed with the successful candidate(s) and subject to regular review.

For nationally advertised roles the successful candidate(s) will be appointed to aMoJoffice location which may include their nearest Justice Collaboration Centre or Justice Satellite Office. This will be discussed and agreed on the completion of pre-employment checks.

Some of MoJs terms and conditions of service are changing as part of Civil Service reform. The changes will apply to staff joining MoJ who are new to the Civil Service. Staff joining MoJ from other civil service employers will transfer onto the new MoJ terms if they are already on modernised terms in their current post or onto unmodernised MoJ terms if they are on unmodernised terms at their current post. Details will be available if an offer is made.

Standard full time working hours are 37 hours per week excluding breaks which are unpaid. HMPPS welcomes part-time flexible and job-sharing working patterns where they meet the demands of the role and business needs. All applications for part-time flexible and job-sharing working patterns will be considered in accordance withthe HMPPS Flexible Working policy.

Benefits

The MoJ offers a range of benefits:

Annual Leave

Annual leave is 25 days on appointment and will increase to 30 days after five years service plus public for part-time and job share posts will be calculated on a pro-rata basis

Pension

The National Probation Service is covered by the Local Government Pension Scheme (LGPS) run through the Greater Manchester Pension Fund (GMPF).Please visit for further information.

Please note: Any current Civil Servant who is a member of the PCSPS by accepting an offer of employment to the National Probation Services will be opted out of the PCSPS and auto enrolled into the Local Government Pension Scheme.

Training

The Ministry of Justice is committed to staff development and offers an extensive range of training and development opportunities.

Networks

The opportunity to join employee-run networks that have been established to provide advice and support and to enable the views of employees from minority groups to be expressed direct to senior management. There are currently networks for employees of minority ethnic origin employees with disabilities employees with caring responsibilities women employees and lesbian gay bisexual and transgender.

Eligibility

Staff on fixed term appointments must have been recruited through fair and open competition.

All candidates are subject to security and identity checks prior to taking up post.

Vacancies advertised cross-government are only open to all Civil Service employees and employees of accredited non-departmental public bodies (NDPBs) who were appointed on merit following a fair and open competition; or were appointed to a permanent post through an exception in the Civil Service Commissioners rules.

Support

Working for the Civil Service

TheCivil Service Codesets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition as outlined in the Civil Service Commissionsrecruitment principles.Should you feel that the recruitment process has breached the recruitment principles you are able to raise a formal complaint in the following order

  • To Transformative Business Services (0(Monday to Friday 8am - 6pm) or e mail);
  • To Ministry of Justice Resourcing team();
  • To the Civil Service Commission (details availablehere)

As a Disability Confident employer MoJ are committed to providing everyone with the opportunity to demonstrate their skills talent and abilities by making adjustments throughout all elements of the recruitment process and in the workplace. MoJ are able to offer an interview to disabled candidates who meet the minimum selection criteria except in a limited number of campaigns.

You will be able to request reasonable adjustments to the recruitment process within the application form. If you need additional help completing the application form please contact the TBS Recruitment Enquiries Team.

For more information on applying for a role as a candidate with a disability or long-term condition please watch our animated videos.

Diversity & Inclusion

The Civil Service is committed to attract retain and invest in talent wherever it is found. To learn more please see theCivil Service People Planand theCivil Service Diversity and Inclusion Strategy.

Redeployment Interview Scheme

Civil Service departments are expected to explore redeployment opportunities before making an individual redundant. The MoJ is committed as part of the Redeployment Interview Scheme to providing opportunities to those who are at risk of redundancy.

MoJ is able to offer an interview to eligible candidates who meet the minimum selection criteria except in a limited number of campaigns. Candidates will not be eligible for the Redeployment Interview Scheme if they are applying on promotion.

Civil Service Nationality Rules

This job is broadly open to the following groups:

Further information on nationality requirements (opens in a new window) list

A reserve list may be held for up to 12 months from which further appointments may be made for the same or similar roles.

Contact Information
Please refer to the job description attached and contact Esther Schmidt () should you need any clarification regarding this role.

MoJ:

If you require any assistance please call 0 (Monday to Friday 8am - 6pm) or e mail

Please quote the job reference: 20921

HMPPS

If you require any assistance please call 0 (Monday to Friday 8am - 6pm) or e mail

Please quote the job reference: 20921

Job Description Attachment
Select new file
Application form stage assessments
Behaviours
A sift based on the lead behaviour Leadership may be held if a large number of applications are received. If a large number of applications remain after the initial sift your application will be progressed to a full sift where all behaviours will then be considered.
Behaviours Application Form Question Word Limit
250
Delivering at Pace
Leadership
Working Together
Experience
We will assess your experience for this role via the following methods
CV or Work History
Specific licence requirements
Full valid UK Driving Licence
Evidence of Experience
CV or Work History
Interview stage assessments
Interview Dates
TBC
Behaviours
Leadership
Working Together
Changing and Improving
Communicating and Influencing
Strengths
Strengths will be assessed but these are not shared in advance. To learn more about Strengths and how they are assessed please click here.
Other Assessments
Which assessment methods will be used
Presentation
Level of security checks required
DBS Standard

Use of Artificial Intelligence (Al)

Artificial Intelligence can be a useful tool to support your application however all examples and statements provided must be truthful factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others or generated by artificial intelligence as your own) applications may be withdrawn and internal candidates may be subject to disciplinary see ourcandidate guidancefor more information on appropriate and inappropriate use.


Required Experience:

Senior IC


About Company

The Ministry of Justice’s Office of the Deputy Attorney General (International Law) handles a broad range of issues in the field of international law, including public international law, economic law and international humanitarian law. The Office is also at the forefront of advocating ... View more

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