The Company
Bloomberg ignites the power of information and technology to bring clarity to a sophisticated world. As a global leader in financial information news and analytics Bloomberg gives decision-makers a critical edge by connecting them to a dynamic network of data people and ideas. Through innovative technology the company delivers real-time market intelligence and insights to more than 350000 subscribers worldwide.
A career at Bloomberg means helping power the products systems and relationships that help drive global financial markets. Youll join a team of problem-solvers in a fast-paced collaborative environment where continuous learning innovation and client impact are at the center of everything we do. With a diverse workforce and a culture built on inclusion curiosity and excellence Bloomberg empowers employees to do their best work while building meaningful careers.
Whats the Role
As a Bloomberg Customer Support Representative you will serve as a trusted partner to a diverse global client base helping users maximize the value of Bloombergs products and services. Sitting at the intersection of technology financial markets and client engagement youll provide responsive support and solutions across Bloombergs products and services while developing expertise that serves as a strong foundation for career growth across the company.
You will troubleshoot software hardware connectivity authentication and application-related issues; support product installations onboarding and account access; and help clients navigate the tools and workflows they rely on to make critical business decisions. Through phone instant messaging and email youll diagnose issues coordinate with internal partners and ensure a seamless client experience.
Beyond troubleshooting and support you will educate clients on Bloomberg products and workflows helping them build confidence and proficiency while strengthening long-term relationships. Youll collaborate with colleagues across regions and functions to resolve complex challenges drive process improvements and deliver the high-quality service our clients depend on every day.
As part of our global Customer Support team of hundreds of professionals supporting clients in over 15 languages youll gain exposure to financial markets enterprise technology and client engagement while building a strong foundation for long-term career growth at Bloomberg.
Whats in it for you
Industry-Leading Training
We invest heavily in your development from day one through an immersive 8-week training program designed to build your knowledge of Bloomberg products client workflows financial markets technical troubleshooting and service excellence.
Continuous Learning
Following training youll join a global team that supports clients around the clock while continuing to expand your expertise through hands-on experience mentorship and ongoing learning opportunities. Youll gain exposure to financial institutions market participants and Bloombergs technology solutions developing valuable skills in client engagement problem solving communication and technical support.
Bloomberg is committed to internal mobility and long-term career growth. Customer Support provides a strong foundation for a variety of career paths across the company including Analytics & Sales Data Enterprise Services Finance Product Support and Corporate Functions.
Who you are
You are naturally curious solutions-oriented and energized by helping others succeed. You thrive in fast-moving environments enjoy solving problems and are motivated by delivering exceptional client experiences. You can quickly absorb new information balance multiple priorities and communicate effectively with a wide range of audiences.
You are interested in financial markets and technology approach challenges with a growth mindset and enjoy collaborating with others to find solutions. Most importantly you take ownership act with urgency and are committed to delivering a high standard of service every day.
Youll Need to Have
- The legal right to work in the UK without current or future visa sponsorhsip.Unfortunately we cannot sponsor VISAs for this role
- Bachelors degree or equivalent experience
- Eligibility to start a full-time role in 2027
- Fluency in one of the following languages in addition to English: German French Italian Spanish or Portuguese (written and verbal)
- Strong communication and customer service skills with the ability to support clients through phone email and messaging channels
- Demonstrated interest in financial markets technology and client-focused problem solving
- Strong analytical critical thinking and troubleshooting skills
- Ability to quickly learn new technologies and workflows while managing multiple priorities with accuracy and attention to detail
- Ability to work independently and collaboratively in a fast-paced global environment
- Intellectual curiosity a growth mindset and interest in building a long-term career at Bloomberg
Wed Love to See
- Experience in a client-facing customer service support or operations-focused role
- Interest in financial services fintech or capital markets
- Aptitude for troubleshooting technology-related challenges and navigating software-based environments
- Awareness of data privacy information security and responsible data handling practices
- Demonstrated initiative through internships leadership experiences projects extracurricular activities or community involvement
- A collaborative mindset and passion for improving client and team outcomes
Youll need to be able to:
- Start full-time work in 2027
- Occasionally work weekends or on a bank holiday (weekday off in lieu)
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If this sounds like you:
Apply if you think were a good match. Well get in touch to let you know what the next steps are but in the meantime feel free to have a look at: provides reasonable adjustment/accommodation to individuals with disabilities. Please tell us if you require a reasonable adjustment/accommodation to apply for a job. Examples of reasonable adjustment/accommodation include but are not limited to making a change to the application process or work procedures providing documents in an alternate format or using specialized equipment. To request an adjustment/accommodation to apply for a job please email We may share your information with a third party provider of accommodations services who may use this information to reach out to you for the purposes of accommodating your application.
Equal Opportunity
Bloomberg is an equal opportunity employer and prohibits discrimination in employment. It is Bloombergs policy to provide equal opportunity and access for all persons and the Company is committed to attracting retaining developing and promoting the most qualified individuals without regard to age ancestry color gender identity or expression genetic predisposition or carrier status marital status national or ethnic origin race religion or belief sex sexual orientation self-identified or perceived sex sexual and other reproductive health decisions parental or caring status physical or mental disability pregnancy childbirth or related medical conditions or parental leave protected veteran status status as a victim of domestic violence or any other classification protected by applicable law (each a Protected Characteristic). Bloomberg prohibits treating applicants or employees less favorably in connection with the terms and conditions of employment in all phases of the employment process because of one or more Protected Characteristics.