20251 Business Manager for Housing Support Services Community Integrations
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Job Summary
The Business Manager post within the Function or Cluster provides support to theHead of Operational Function including making recommendations to them aboutoperational and administrative requirements.
The jobholder acts as an interface between the Head of Operational Function andDivisional Hub cluster staff and other agencies on a wide range of issues.
This is a non-operational post although an understanding of the wide range ofProbation procedures and policies across the organisation both operationally and at-HQ are required.
The jobholder will report directly to the Head of Operational Function and have linemanagement responsibilities for the Diary Manager and Senior AdministrativeOfficers
Summary
The purpose of the role is to provide support to the Head of Operational Function. Thejobholder will ensure that performance across the Function or Cluster is monitoredthat issues are highlighted and opportunities to improve efficiency and effectivenessare proactively pursued.
The job holder will ensure the Head of Operational Function and others as appropriateare informed of priority matters and are given options and/or recommendations tohelp them to operate effectively.
The job holder will ensure that good working relationships with Head of OperationalFunction and are maintained by communicating priorities effectively.
The jobholder acts as a single point of contact for the Operational Function on anumber of key areas including Litigation Complaints Information AssuranceCommunication Business Continuity providing appropriate signposting as necessary.
The jobholder will ensure effective management of the estate portfolio within theirremit acting as Single Point of Contact / Estates Liaison Officer and has overallmanagement of Health and Safety within Division/Function/Cluster includingcompliance with Health Safety and Fire Regulations (H&S)
The post holder will ensure all risk assessments are undertaken and staff are madeaware of their personal responsibility toward H&S complianceThe jobholder will also manage relationships and liaise with a range of internal andexternal stakeholders and support the partnership working in the Function or Cluster
Business Manager Housing Support Services
Housing Support Services provide regionally managed locally delivered accommodation support for people on probation. The service operates across custody and community coordinating partnerships managing performance and ensuring housing interventions align with probation priorities and governance requirements.
The Business Manager plays a key role in supporting the Head of Housing Support Services and the wider team by providing effective business support. This includes leading on workforce and resource planning overseeing budgets and financial monitoring coordinating data collection analysis and reporting.
Behaviours
Behaviours are actions that people do which result in effective performance within a job role. Behaviours can be assessed at various stages of the recruitment process.
More guidance on using Behaviour can be found. You will need to log in or sign up to Civil Service Learning to be able to access this information.
If Behaviours are selected for assessment at sift the Behaviours you select below will appear on the candidates application form to collect a written response with both the questions and candidates responses pulling through to sift evaluation forms.
If Behaviours are selected for assessment at interview the Behaviours selected will appear on interview evaluations forms.
If both stages are selected both of the above will appear.
The standard approach is for panel members to sift against all identified areas; however event that a campaign receives a large volume of applications panel members can opt to conduct to sift based on one lead behaviour. This lead behaviour will need to be clearly identified to candidates as part of the application process.
Working Arrangements & Further Information
The MoJ offers Hybrid Working arrangements where business need allows. This is an informal non-contractual form of flexible working that blends working from your base location different MoJ sites and / or from home (please be aware that this role can only be worked in the UK and not overseas). Some roles will not be suitable for Hybrid Hybrid Working will not suit everyones circumstances. Arrangements will be discussed and agreed with the successful candidate(s) and subject to regular review.
For nationally advertised roles the successful candidate(s) will be appointed to aMoJoffice location which may include their nearest Justice Collaboration Centre or Justice Satellite Office. This will be discussed and agreed on the completion of pre-employment checks.
Some of MoJs terms and conditions of service are changing as part of Civil Service reform. The changes will apply to staff joining MoJ who are new to the Civil Service. Staff joining MoJ from other civil service employers will transfer onto the new MoJ terms if they are already on modernised terms in their current post or onto unmodernised MoJ terms if they are on unmodernised terms at their current post. Details will be available if an offer is made.
Standard full time working hours are 37 hours per week excluding breaks which are unpaid. HMPPS welcomes part-time flexible and job-sharing working patterns where they meet the demands of the role and business needs. All applications for part-time flexible and job-sharing working patterns will be considered in accordance withthe HMPPS Flexible Working policy.
Benefits
The MoJ offers a range of benefits:
Annual Leave
Annual leave is 25 days on appointment and will increase to 30 days after five years service plus public for part-time and job share posts will be calculated on a pro-rata basis
Pension
The National Probation Service is covered by the Local Government Pension Scheme (LGPS) run through the Greater Manchester Pension Fund (GMPF).Please visit for further information.
Please note: Any current Civil Servant who is a member of the PCSPS by accepting an offer of employment to the National Probation Services will be opted out of the PCSPS and auto enrolled into the Local Government Pension Scheme.
Training
The Ministry of Justice is committed to staff development and offers an extensive range of training and development opportunities.
Networks
The opportunity to join employee-run networks that have been established to provide advice and support and to enable the views of employees from minority groups to be expressed direct to senior management. There are currently networks for employees of minority ethnic origin employees with disabilities employees with caring responsibilities women employees and lesbian gay bisexual and transgender.
Eligibility
All candidates are subject to security and identity checks prior to taking up post
Support
- A range of Family Friendly policies such as opportunities to work reduced hours or job share.
- Access to flexible benefits such as voluntary benefits retail vouchers and discounts on a range of goods and services.
- For moves to or from another employer or moves across the Civil Service this can have implications on your eligibility to carry on claiming childcare vouchers. You may however be eligible for alternative government childcare support schemes including Tax Free Childcare. More information can be found onorChildcare Choices.You can determine your eligibility at
- Paid paternity adoption and maternity leave.
- Free annual sight tests for employees who use computer screens.
Working for the Civil Service
TheCivil Service Codesets out the standards of behaviour expected of civil servants.
We recruit by merit on the basis of fair and open competition as outlined in the Civil Service Commissionsrecruitment principles.Should you feel that the recruitment process has breached the recruitment principles you are able to raise a formal complaint in the following order
- To Transformative Business Services (0(Monday to Friday 8am - 6pm) or e mail);
- To Ministry of Justice Resourcing team();
- To the Civil Service Commission (details availablehere)
As a Disability Confident employer MoJ are committed to providing everyone with the opportunity to demonstrate their skills talent and abilities by making adjustments throughout all elements of the recruitment process and in the workplace. MoJ are able to offer an interview to disabled candidates who meet the minimum selection criteria except in a limited number of campaigns.
You will be able to request reasonable adjustments to the recruitment process within the application form. If you need additional help completing the application form please contact the TBS Recruitment Enquiries Team.
For more information on applying for a role as a candidate with a disability or long-term condition please watch our animated videos.
Diversity & Inclusion
The Civil Service is committed to attract retain and invest in talent wherever it is found. To learn more please see theCivil Service People Planand theCivil Service Diversity and Inclusion Strategy.
A Great Place to Work for Veterans
The Making the Civil Service a Great Place to work for veterans initiative includes a guaranteed interview scheme to those who meet the minimum criteria to provide eligible former members of the Armed Forces with opportunities to secure rewarding jobs. Allowing veterans to continue to serve their country and to bring highly skilled individuals with a broad range of experience into the Civil Service in an environment which recognises and values your previous service in the Armed Forces. Redeployment Interview Scheme Civil Service departments are expected to explore redeployment opportunities before making an individual redundant. The MoJ is committed as part of the Redeployment Interview Scheme to providing opportunities to those who are at risk of redundancy. MoJ is able to offer an interview to eligible candidates who meet the minimum selection criteria except in a limited number of campaigns. Candidates will not be eligible for the Redeployment Interview Scheme if they are applying on promotion. Civil Service Nationality Rules This job is broadly open to the following groups: Further information on nationality requirements (opens in a new window) Reserve list A reserve list may be held for up to 12 months from which further appointments may be made for the same or similar roles.
For further details about the initiative and eligibility requirements visit:
- (Job Description Attachment)
NVQ Level 4 or equivalent in a relevant subject (or appropriate practical experience)
IT Skills; Microsoft: Word Excel Outlook and PowerPoint (or equivalent i.e. Lotus Notes)
Use of Artificial Intelligence (Al)
Artificial Intelligence can be a useful tool to support your application however all examples and statements provided must be truthful factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others or generated by artificial intelligence as your own) applications may be withdrawn and internal candidates may be subject to disciplinary see ourcandidate guidancefor more information on appropriate and inappropriate use.
Required Experience:
Manager
About Company
The Ministry of Justice’s Office of the Deputy Attorney General (International Law) handles a broad range of issues in the field of international law, including public international law, economic law and international humanitarian law. The Office is also at the forefront of advocating ... View more
