Customer Support Team Lead Jobs in Richmond

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Customer Support Team Lead

Wise

profile Singapore - Singapore

KPIsResponsible for ensuring the actual KPIs are within target for their team. These KPIs are defined based on the actual business requirements (Agent Performane Metrics) and can be - but are not solely - Speed Rank Schedule Adherence Quality score Escalation rate & escalation accuracy Utilisation (...

15 hours ago
Full Time

Team Leader

Greene King

profile Richmond - UK

As a Team Leader youll lead by example making sure the team have everything they need so the shift runs like clockwork! Youll make sure the team maintain high standards and that our customers are kept happy.Qualifications : As a Team Leader you willProvide customers with a heartfelt and memorable e...

30+ days ago
Full Time