Customer Support Team Lead Jobs in Reigate

At Intrum you will grow by making a difference. You will do it in a highly international environment and in a supportive culture where effort counts.Join a team that makes a difference. Daily. Are you our new Customer Service RepresentativeWere on the lookout for fantastic Customer Service Represent...

At Intrum you will grow by making a difference. You will do it in a highly international environment and in a supportive culture where effort counts.Join a team that makes a difference. Daily. Are you our new Customer Service RepresentativeWere on the lookout for fantastic Customer Service Represent...

KPIsResponsible for ensuring the actual KPIs are within target for their team. These KPIs are defined based on the actual business requirements (Agent Performane Metrics) and can be - but are not solely - Speed Rank Schedule Adherence Quality score Escalation rate & escalation accuracy Utilisation (...