Customer Support Team Lead Jobs in Loughborough

KPIsResponsible for ensuring the actual KPIs are within target for their team. These KPIs are defined based on the actual business requirements (Agent Performane Metrics) and can be - but are not solely - Speed Rank Schedule Adherence Quality score Escalation rate & escalation accuracy Utilisation (...

DescriptionSHIFTS YOU ARE APPLYING FOR: 9.50hrs p/w; Fri 13:15 - 18:15; Sat 08:00 - 13:00About the Role:Come join the NEXT team this Spring! Short-term contracts (up to 5 weeks)Were hiring temporary team members. Contracts range from a few days up to 5 weeks depending on store needs ideal if youre l...

DescriptionSHIFTS YOU ARE APPLYING FOR: 5.50hrs p/w; Sat 08:00 - 14:00About the Role:Come join the NEXT team this Spring! Short-term contracts (up to 5 weeks) Were hiring temporary team members. Contracts range from a few days up to 5 weeks depending on store needs ideal if youre looking for flexib...

6 Month Contract With A Local AuthorityJob PurposeWe are seeking an experienced repairs professional to lead and support the delivery of a high-quality Voids and Decant service. The successful candidate will oversee complex cases including decants disrepair works and minor adaptations within void pr...

We are working closely alongside with a local authority in Charnwood to assist with the appointment of a Repairs and Maintenance Team Leader on a 6.5-months contract highly likely to be extended at clients discretion. Please apply with your CV for immediate consideration. Rate of Pay: 14.00 - 18.38...