Customer Support Team Lead Jobs in Llanelli

Team Leader - Llanelli Trostre DT SA14 9WB - 16/20 hours per week - Permanent contractShift pattern between 05:00 and 21:00 on a rota basisFree parking on siteAt Costa Coffee were all about crafting great coffee and memorable moments. As a Team Leader youll bring energy confidence and support to eve...

Team Leader At Costa Coffee were all about crafting great coffee and memorable moments. As a Team Leader youll bring energy confidence and support to every shift. We also offer flexible shifts to suit you and the Costa13.7514.75 per hour (location dependent)*50% discount on all food and drink in Co...

Barista Maestro (Team Leader) Llanelli DTAt Costa Coffee were all about crafting great coffee and memorable moments. As a Team Leader youll bring energy confidence and support to every shift. We also offer flexible shifts to suit you and the Costa13.7514.75 per hour (location dependent)*50% discoun...

KPIsResponsible for ensuring the actual KPIs are within target for their team. These KPIs are defined based on the actual business requirements (Agent Performane Metrics) and can be - but are not solely - Speed Rank Schedule Adherence Quality score Escalation rate & escalation accuracy Utilisation (...