Customer Support Team Lead Jobs in Hailsham

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Customer Support Team Lead

Wise

profile Singapore - Singapore

KPIsResponsible for ensuring the actual KPIs are within target for their team. These KPIs are defined based on the actual business requirements (Agent Performane Metrics) and can be - but are not solely - Speed Rank Schedule Adherence Quality score Escalation rate & escalation accuracy Utilisation (...

13 days ago
Full Time

Team Leader Lansdowne Secure Children's Home

East Sussex County Council

profile Hailsham - UK

DescriptionDo you want to make a difference This is an opportunity to make a real impact to the lives of young people who need it the most.Were looking for a Team Leader to spearhead our Residential Support Workers at Lansdowne Secure Childrens is a secure childrens home run by East Sussex which ho...

24 days ago
Full Time