Customer Support Team Lead Jobs in Alsager

As a Kitchen Team Leader youll lead by example making sure the team have everything they need so service runs like clockwork! Youll support your team by encouraging and helping them to work well together ensuring every dish served is of the highest standards.Qualifications : As a Kitchen Team Leade...

KPIsResponsible for ensuring the actual KPIs are within target for their team. These KPIs are defined based on the actual business requirements (Agent Performane Metrics) and can be - but are not solely - Speed Rank Schedule Adherence Quality score Escalation rate & escalation accuracy Utilisation (...