Call Center Team Lead Jobs in Merseyside

Wirral Council is a place where you can genuinely make a difference guided by strong organisational values that shape everything we do. Our valuesambitious professional residentfocused and accountableact as our organisational DNA influencing how we work lead and support one another every day. We tak...

Wirral Council is a place where you can genuinely make a difference guided by strong organisational values that shape everything we do. Our valuesambitious professional residentfocused and accountableact as our organisational DNA influencing how we work lead and support one another every day. We tak...

Key Responsibilities:Oversee daily operations within the contact center ensuring adherence to policies and quality standards.Lead inspire and develop a team of agents to deliver exceptional customer service in Spanish.Analyze performance metrics to identify areas for improvement and implement proact...

Internal Vacancy - Please note that in accordance with the Councils policy employees who are in a formal redeployment situation will be considered in the first instance for all vacancies.*This job may be suitable as a secondment opportunity for internal candidates wishing to gain experience in a hig...

Wirral Council is a valuesdriven organisation where employees are empowered to #BeTheDifference and help create fairer opportunities for residents. Set in one of the happiest and most scenic areas in the UK the Council offers an inspiring place to live and work with a strong commitment to supporting...

Wirral Council is a valuesdriven organisation where employees are empowered to #BeTheDifference and help create fairer opportunities for residents. Set in one of the happiest and most scenic areas in the UK the Council offers an inspiring place to live and work with a strong commitment to supporting...