Call Center Team Lead Jobs in Derbyshire

Team Leader Childrens ServicesLead with purpose. Inspire others. Change young lives including your own.At Progressive Care we dont just offer jobs we offer leadership careers with purpose progression and real impact.For over 25 years weve been a trusted leader in social care helping children and...

Key Responsibilities:Oversee daily operations within the contact center ensuring adherence to policies and quality standards.Lead inspire and develop a team of agents to deliver exceptional customer service in Spanish.Analyze performance metrics to identify areas for improvement and implement proact...

To manage coach develop and monitor the effective performance of a Customer Services team to enable them to achieve targets and KPIs including but not limited to Productivity Quality Adherence and Customer Satisfaction. To lead from the front as a role model for the team promoting colleague engageme...

Job Title: Childrens Residential Team LeaderLocation: SwadlincoteSalary: 14.17 14.99 per hourHourly Rate: 14.17 14.99Working Hours / Shift Pattern: 40 hours per week rota basis (23 shifts per week)Employment Type: PermanentSleep-ins: Approximately 10 per month paid at 30 per sleep (3600 per year p...