Call Center Team Lead Jobs in Derby

At STERIS we help our Customers create a healthier and safer world by providing innovative healthcare and life science product and service solutions around the globe.HOW YOU WILL MAKE A DIFFERENCE About YouDo you want to spend your working time making a difference in the world around you Are you pas...

Key Responsibilities:Oversee daily operations within the contact center ensuring adherence to policies and quality standards.Lead inspire and develop a team of agents to deliver exceptional customer service in Spanish.Analyze performance metrics to identify areas for improvement and implement proact...