Call Center Team Lead Jobs in Chatham

Key Responsibilities:Oversee daily operations within the contact center ensuring adherence to policies and quality standards.Lead inspire and develop a team of agents to deliver exceptional customer service in Spanish.Analyze performance metrics to identify areas for improvement and implement proact...

As a Team Leader youll lead by example making sure the team have everything they need so the shift runs like clockwork! Youll make sure the team maintain high standards and that our customers are kept happy. Looking for maternity cover. Qualifications : As a Team Leader you willProvide customers wi...