Vendor Performance Jobs in İstanbul

Company SummaryCome work for a company thats committed to the success of each and every employee. A place where innovators and collaborators come together and build on each others talents. Where diversity is welcomed and celebrated.FCT provides industry-leading title insurance default solutions and...

Key ResponsibilitiesMonitor BPO performance against agreed SLAs and KPIs analyzing trends and providing actionable insights. Identify performance gaps and collaborate with vendors and internal stakeholders on corrective and preventive actions. Partner with BPO teams to ensure consistent service qual...