Technical Service Manager – Industry

• Serve as the primary technical support partner for the Industry Target Market Sales team throughout Türkiye.
• Lead develop and manage the Technical Service team ensuring high levels of technical competence and customer support.
• Provide technical expertise in adhesive sealing and related chemical solutions across the Industry Target Market portfolio.
• Identify and recommend the most suitable product solutions based on customer requirements and application needs.
• Ensure the execution monitoring and reporting of product testing activities in compliance with Sikas global quality standards and procedures.
• Act as a liaison between Sales Customers and Sika Corporate functions whenever technical support and coordination are required.
• Plan and deliver product application technology and innovation training programs for customers and internal teams.
• Conduct on-site investigations and prepare technical reports related to customer complaints product performance issues and field observations.
• Support new product evaluations validation processes and customer implementation projects.
• Contribute to continuous improvement initiatives by providing technical insights and market feedback.

Qualifications :

• Bachelors degree in Chemistry Metallurgical and Materials Engineering Chemical Engineering Materials Science or a related discipline.
• Strong technical expertise and market knowledge with the ability to understand customer requirements and industry applications.
• Proven experience with chemical solutions particularly adhesives sealants and related technologies.
• Previous experience in technical service application engineering product development or a similar technical customer-facing role is preferred.
• Excellent analytical problem-solving and technical communication skills.

Additional Information :

We offer competitive salaries aligned with local market benchmarks and the specific scope and responsibilities of each role. Compensation is determined based skills relevant to the position education and/or training.  We are committed to fair and equitable pay practices in accordance with applicable laws and regulations.

Remote Work :

No

Employment Type :

Full-time