Cluster Group & Banquet Sales Executive

• Handle and follow up Group & Banquet enquiries including group accommodation meetings events and banquet requests.
• Prepare and submit proposals in line with the hotels availability pricing and selling strategy.
• Follow up on proposals and enquiries to increase conversion into contracted business.
• Generate new Group & Banquet sales opportunities and develop relationships with potential clients.
• Maintain and strengthen relationships with existing accounts to generate repeat and additional business.
• Re-engage past and inactive accounts to identify potential business opportunities.
• Ensure all group and event reservations are accurately entered into the relevant systems with complete and correct information.
• Communicate guest group and event details effectively to Front Office Housekeeping Food & Beverage Banquet Reservations and other relevant departments.
• Follow up on group arrivals and in-house accounts to support high levels of guest satisfaction.
• Identify and maximize upselling and cross-selling opportunities across hotel services including rooms restaurants event spaces and other revenue-generating outlets.
• Support efforts to minimize revenue loss related to cancellations no-shows and booking amendments.
• Monitor upcoming events exhibitions conferences and business activities in Istanbul to identify potential sales opportunities.
• Maintain awareness of competitor activities market trends pricing and product offerings.
• Support the preparation of weekly Group & Banquet forecasts reports and sales analyses.
• Work closely with the Director of Sales Revenue Marketing Reservations and operational departments to ensure effective sales coordination.
• Participate in client meetings site inspections sales calls and other sales activities when required.
• Follow up on client feedback and contribute to continuous improvement in service quality and guest satisfaction.
• Ensure compliance with hotel policies brand standards health and safety regulations and operational procedures.
• Attend required meetings training sessions and e-learning programs.
• Perform any other reasonable duties assigned by the Manager in line with business and operational needs.

Qualifications :

• Bachelors degree in Hospitality Management Tourism Business Administration Marketing or a related field.
• Previous experience in Group Sales Banquet Sales Event Sales MICE or Corporate Sales preferably within the luxury hospitality industry.
• Good understanding of group bookings meetings events and banquet sales processes.
• Strong sales mindset with excellent communication and client relationship management skills.
• Ability to prepare proposals follow up enquiries and support the sales closing process.
• Strong commercial awareness with the ability to identify upselling and revenue opportunities.
• Excellent planning organization and follow-up skills.
• Ability to manage multiple clients and events simultaneously.
• Strong coordination and teamwork skills across operational departments.
• Proficiency in Microsoft Office applications.
• Experience with hotel PMS CRM or sales systems is preferred.
• Good command of English; an additional foreign language is an advantage.
• Flexible proactive solution-oriented and comfortable working in a fast-paced hotel environment.
• Strong team player with a guest-focused and results-driven approach.

Remote Work :

No

Employment Type :

Full-time