Back Office Operations Jobs in Turkey

Manage and respond to customer complaints received through various communication channels including telephone and e-mail.Investigate complaint cases by analyzing customer requests and collaborating with relevant internal teams and external partners to identify effective solutions.Ensure regular and...

Respond to customer complaints received through various channels including telephone e-mail social media and webchat.Investigate complaint cases identify solutions and collaborate with internal departments and external partners.Provide regular updates to customers throughout the resolution process a...

About This Opportunity: Were on the lookout for a Customer Success Agent who can help our German customers navigate services smoothly. Responsibilities: Manage customer concerns and follow up. Provide accurate information across channels. Maintain a high standard of professionalism. Ideal Ca...

Job Summary: Support our German-speaking customers with enthusiasm and professionalism. Work independently from anywhere in Turkey. Your Tasks: Manage incoming requests in German and English. Provide timely updates and clear communication. Collaborate with internal teams to resolve customer ca...

About This Role: Join our team as a Customer Operations Agent providing service to our German-speaking clients. Responsibilities: Handle incoming inquiries efficiently. Identify problems and propose effective solutions. Keep CRM data accurate and up-to-date. Maintain a positive and empatheti...