The Rank Group
About The Rank Group
Who are Rank Group? We're better known for our brands, Mecca Bingo and Grosvenor Casinos. With around 140 retail locations, we're one of the biggest gaming companies across the UK. Our ambition is to become a £1 billion revenue international gaming company by 2023. Our focuses are to create a compelling multi-channel offering to our customer, build digital capability and scale, continuously evolve our venues, improve our customer experience and be committed to safe and fair gaming. Where are we based? Maidenhead We're in the heart of the town centre, just sat off the M4 and within walking distance of the train stations, shops and restaurants. Our Maidenhead office is better known as being our Support Hub and is home to many of our different teams including; IT, Finance, Digital, HR & Marketing. Sheffield Our Customer Solutions Hub is located on the picturesque part of town, known as Victoria Quays. Since opening in 2016, investment in the latest technology has helped this state-of-the-art customer contact centre really take shape to become the multi-award-winning centre of excellence it is today. Expansion has naturally occurred, and the hub is now home to teams within customer service, fraud & payments, VIP, customer experience and enhanced due diligence. Gibraltar Digital delivery is what our Gibraltar office is all about. Its where the Digi Ops, Product & Marketing Brand teams make it all happen as a cohesive unit; collaborating very closely with Customer Operations in the UK. The beautiful offices, set right on top of the Marina, are stunning setting for some of our best digital talent to create and execute ideas to keep our digital offering competitive in a tough market. Why would you not want to work here?! Our Values Rank is made up of enthusiastic and committed individuals, who have a desire to deliver the best experience for our customers. Service: We start with the customer. We do everything in our power to deliver special service every time Teamwork: We pull together across brands, channels and locations to perform at our very best Ambition: We challenge the way we do things and explore new ways to excite and entertain our customers and outshine the competition Responsibility: We understand our responsibility to all in our communities. We act with the highest integrity and honesty in everything we do Solutions: We act positively to get to the heart of problems quickly and find ways to solve them
340 Job openings in The Rank Group
Grosvenor Casino LiverpoolAs a Receptionist you will be the face of our business greeting and entertaining our customers in a way that makes them feel welcomed and cared for. Your passion for people will be applied to the role to create a memorable and entertaining experience. You wil More...
Grosvenor Casino Plymouth PL1 2SWAs an F&B Host you will be the face of our business greeting and entertaining our customers in a way that makes them feel welcomed and cared for. Your passion for people will be applied to the role to create a memorable and entertaining experience. More...
Competitive Salary 13.51 / hourPaid breaksIndustryleading Employee Rewards platform offering discounts on travel shopping and dining and much more50% discount on food and soft drinks for you and up to three friendsPension and Life AssuranceCompany Sick Pay SchemeAccess to an Emp More...
As an F&B Team Leader your role is pivotal in orchestrating the seamless delivery of food and beverage services that not only meet but exceed customer expectations. Your leadership will inspire a team to uphold the highest standards of professionalism and efficiency ensuring every More...
This is a great opportunity for someone who has a desire to start or progress their procurement career by providing strong category support to the Director of Procurement and Category Managers within the procurement team.The successful candidate will be responsible for administration More...
As an Electronic Gaming Host your role is pivotal in creating an unforgettable experience for our customers youll be the welcoming face of our electronic gaming floor. Your enthusiasm for connecting with people will shine as you greet and attend to our guests making them feel both val More...
The CRO (Conversion Rate Optimization) Manager is responsible for developing and executing strategies aimed at improving customer retention and lifetime value through effective conversion rate optimisation. This role requires a deep understanding of customer behaviour data analytics a More...
The Ops Delivery Coordinator (Marketing) will be responsible for the flawless execution of campaigns across multiple channels ensuring seamless player life cycle experiences. Proficiency in optimization tools is crucial to maximize return on investment. Taking charge of the digital pr More...
Please no agencies.Our Group Finance team is seeking a talented Financial Control Manager to join us on an initial 12month Fixed Term Contract!In this role youll lead and shape the future of our controls community in venues and corporate functions.We need someone with strong organisat More...
Competitive Salary 12.53 / hourReal contracts from 8 to 35 hours no zerohour contracts!Paid breaksIndustryleading Employee Rewards platform offering discounts on travel shopping and dining and much more50% discount on food and soft drinks for you and up to three friendsPen More...
Create toolkits and framework documents which are easy for venues to use to create their local marketing plans.Support the implementation of ROI calculator framework across venues to ensure that all campaigns are measured.Work closely with Marketing Business Partners to support the cr More...
In the dynamic role of a Head Cashier your responsibilities stretch far beyond the processing of transactions. Your adept leadership at the cash desk is paramount requiring a steadfast adherence to the companys security measures while simultaneously prioritising customer satisfaction. More...
Competitive Salary 12.21 / hourReal contracts from 8 to 35 hours no zerohour contracts!Paid breaksIndustryleading Employee Rewards platform offering discounts on travel shopping and dining and much more50% discount on food and soft drinks for you and up to three friendsPen More...
Grosvenor Casino Portsmouth PO1 3TZDealing a successful and entertaining poker game is more about people than cards. Yes you will deal both tournament and cash games in an efficient precise way but more than that you will be entertaining the players at that table.Youll need to know th More...
Grosvenor Casino Birmingham B5 4AHDealing a successful and entertaining poker game is more about people than cards. Yes you will deal both tournament and cash games in an efficient precise way but more than that you will be entertaining the players at that table.Youll need to know the More...
Mecca Bingo Chesterfield S40 1NJ20 hour contractPaid breaksIndustryleading Employee Rewards platform offering discounts on travel shopping and dining and much more50% discount on food and soft drinks for you and up to three friendsPension and Life AssuranceCompany Sick Pay Scheme More...
Salary Up to 33000 per annum DOEBalanced 40hour work week Because we believe in worklife harmonyShare of Tips Your exceptional service is recognised with a share of the tips50% Off All Food Treat you and your family to delicious meals across our venues at half the priceTeam Incent More...
We are Grosvenor Casinos and we are on a journey to become the UKs most loved casinos. Our venues sit at the heart of their communities offering a space for people to play have fun relax with friends and enjoy our fabulous food drink and entertainment.We are on an exciting journey of More...
One of the most important positions within our business you will be responsible for the upkeep and cleanliness of the casino. Its no easy ride you will need to deliver impeccable standards and take pride in your work.Providing a courteous and professional service and supporting the wi More...
As a Chat Host for Rank Interactive you will provide a memorable firstclass entertainment experience for all our valued Players. You will carry out one of the most energetic roles within the team creating the spark that gets our Players motivated to have a great time on site! Your fun More...
