VP Relationship Management, GNB

Description

• Grow sustainable revenues from the existing customer portfolio and through targeted acquisition of new quality customers.
• Work collaboratively with other Global Businesses product and service partners to identify opportunities to connect customers to opportunities and strengthen the relationships.
• Develop effective strategies to manage customer relationships anticipate customer needs and provide a superior quality service to position HSBC as the market leader in this segment.
• Deliver a high-quality service by owning customer engagement striving for excellence in all interactions with (prospective) customers or other professionals and always acting according to the highest professional standards.
• Establish an effective working relationship with risk to validate the accuracy of the customer risk profile and ensure sustainable asset growth.
• Ensure timely and accurate maintenance of customer information including Know your Customer (KYC) requirements.
• Deliver fair outcomes for our customers and ensure own conduct maintains the orderly and transparent operation of financial markets.
• Contribute to team development effectiveness and success by sharing knowledge and good practice working collaboratively with others to create a productive diverse and supportive working environment.
• Keep abreast of external factors influencing international business economic cultural geographical procedural and regulatory requirements.

Qualifications

• Bachelors/masters in finance economics or related degree along with minimum 6 years previous experience in corporate banking.
• Experience in managing corporate relationships with international needs Credit and analytical skills are required.
• Good level of business acumen and commercial awareness including understanding of business models economic cultural procedural and regulatory issues
• Experience in marketing business development and portfolio management from within a variety of industries
• Proactive customer-driven approach with a strong sales and marketing orientation and entrepreneurial spirit