Sr. Technical Service Specialist
Job Summary
At Abbott you can do work that matters grow and learn care for yourself and your family be your true self and live a full life. Youll also have access to:
- Career development with an international company where you can grow the career you dream of.
- A company recognized as a great place to work in dozens of countries worldwide and named one of the most admired companies in the world by Fortune.
- A company that is recognized as one of the best big companies to work for as well as the best place to work for diversity working mothers female executives and scientists.
This position works out of our Abbott Thailand location in the Abbott Core Diagnostic. As the Senior Technical Service Specialist.
What Youll Work On
- Provide backup first line service to Abbott Ambassadors (Service interventions requiring less than 4 hours labor time)
- Schedule and perform planned maintenance activities.
- Assist with instrument installations.
- Success in this role is measured by service key performance indications level achievement customer satisfaction score (NPS) and economical profitability and growth per district.
- Work in a safe and environmentally responsible manner
Required Qualifications
- Bachelors degree or equivalent qualification or experience required. Bachelors / Engineering degree in medical / electrical / mechanical or medical technology are preferred.
Preferred Qualifications
- Proven track record in a similar position supported by management and customer references preferred or Graduate entry program.
- Successful engagement with customers specifically lab staff.
- Technical expert for product line responsibility
- Strong communication skills
- Ability to identify and drive resolution of issues.
- Strong experience in use of analytical tools and software
Follow your career aspirations to Abbott for diverse opportunities with a company that can help you build your future and live your best life. Abbott is an Equal Opportunity Employer committed to employee diversity.
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The base pay for this position is
N/AIn specific locations the pay range may vary from the range posted.
Required Experience:
Senior IC
About Company
WHO WE ARE CREATING LIFE-CHANGING TECHNOLOGY From removing the regular pain of fingersticks as people manage their diabetes to connecting patients to doctors with real-time information monitoring their hearts, from easing chronic pain and movement disorders to testing half the world’s ... View more