Logistics Manager

Location: Bangkok Thailand
Employment Type: Permanent
Working Model: Hybrid

Our client is looking for a Logistics Manager to take end-to-end ownership of its inbound logistics operations.

This role goes beyond day-to-day logistics coordination. The successful candidate will be responsible for building scalable logistics processes developing SOPs managing international logistics partners controlling costs and ensuring the logistics function can support continued business growth.

The initial focus will be on Inbound Logistics with potential for the scope to expand into Outbound and Reverse Logistics in the future.

• Own inbound logistics operations across international and domestic shipments from end to end.
• Develop logistics strategies processes and SOPs to support increasing shipment volumes and business growth.
• Manage daily logistics operations including shipment planning customs clearance delivery coordination and warehouse handovers.
• Build lead and develop the Logistics Operations team.
• Establish and improve SOPs covering inbound receiving customs clearance shipment exceptions and escalation management.
• Source evaluate and manage logistics partners freight forwarders and customs brokers across multiple countries.
• Negotiate freight rates service levels and commercial agreements with logistics partners.
• Maintain alternative logistics providers and contingency options for critical shipping routes.
• Monitor and improve logistics KPIs including on-time delivery shipment exceptions transit times and cost per shipment.
• Identify opportunities to reduce logistics costs while maintaining service quality and delivery reliability.
• Ensure shipping documentation customs requirements duties HS Codes and import regulations are managed accurately and compliantly.
• Work closely with internal teams and external partners to resolve operational issues and shipment delays.
• Provide logistics performance updates analysis and planning to support future business growth.
• Support the future development of outbound and reverse logistics processes as the business expands.

• At least 4 years of experience in logistics supply chain international freight or a related field.
• At least 12 years of experience managing people vendors logistics partners or freight forwarders.
• Strong experience with international inbound logistics and cross-border shipments.
• Proven experience managing freight forwarders logistics providers or customs brokers across multiple countries.
• Good understanding of international trade import customs duties HS Codes and Incoterms.
• Demonstrated experience developing or improving logistics SOPs and operational processes.
• Experience negotiating freight rates SLAs or logistics service agreements.
• Strong analytical and problem-solving skills.
• Good Excel skills; experience with SQL BI or data-analysis tools is an advantage.
• Strong Thai and English communication skills.
• Comfortable communicating and negotiating with international logistics partners.

• Experience within e-commerce marketplaces retail or high-value product logistics.
• Experience supporting rapidly growing or scaling businesses.
• Exposure to outbound logistics or reverse logistics.
• Experience building logistics processes or functions from an early stage.

We are particularly interested in candidates who are not only strong in logistics operations but can also build systems create SOPs manage partners control costs and scale logistics operations as the business grows.

The ideal candidate will be hands-on commercially aware process-driven and comfortable taking full ownership of inbound logistics.