IT Business Partner Senior Manager

Prudentials purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured for our people customers and partners. We provide a platform for our people to do their best work and make an impact to the business and we support our peoples career ambitions. We pledge to make Prudential a place where you can Connect Grow and Succeed.

ROLE PURPOSE:
Responsible for Project coordinator and business development analysis

Analyse and develop user requirements or working procedures for new product service or project initiated.

Gather client data analyze and make recommendations for individual business groups to arm them with a better understanding of the marketplace and enable them to assess potential business opportunities increase sales and/or customer satisfaction. Ensures delivery of objectives and supports organizational goals through effective execution.
KEY RESPONSIBILITIES OF THE ROLE:
Project coordinator and business development analysis
Analyse and develop user requirements or working procedures for new product service or project initiated
Gather client data analyze and make recommendations for individual business groups to arm them with a better understanding of the marketplace and enable them to assess potential business opportunities increase sales and/or customer satisfaction.
Develop user requirement specification or working procedures for new product service or project initiated.
Coordinate between users and development team or third party in new project or service.
Conduct and develop UAT scripts.
Support on system enhancement when required.
Others assigned by team head and senior leaders.

QUALIFICATIONS and EXPERIENCE:
25 years of relevant experience with solid technical foundations.
Bachelors degree in Computer Science Information Technology Engineering or related field; Masters degree is an advantage.
Experience in financial services/asset management with understanding of mutual fund and provident fund operation processes and applicable regulations.
Professional proficiency in English; Thai is an advantage.
TECHNICAL/ FUNCTIONAL SKILLS:
Business analysis: requirements elicitation process mapping UAT planning
Project management: scope schedule budget risk management (Agile/Waterfall)
Documentation: BRD FRD test cases user guides
BEHAVIOURAL COMPETENCIES AND SKILLS:
Coordinate between users and development team or third party in new project or service

Experience in provident fund operation processes

Prudential is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex race age ethnic origin educational social and cultural background marital status pregnancy and maternity religion or belief disability or part-time / fixed-term work or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade job and location. We also allow for reasonable adjustments to support people with individual physical or mental health requirements.