Guest Service Agent Guest Service Supervisor
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Job Summary
Responsible for providing smooth and professional guest service throughout the guest journey including check-in stay and check-out processes. Ensure guests receive friendly efficient and memorable service while handling guest requests complaints cashiering and promoting hotel facilities.
The role also requires close coordination with all departments to maintain high guest satisfaction and support daily Front Office operations.
For GSA Supervisor level additional responsibility includes supervising team operations handling guest issues independently and supporting the Front Office management team.
Qualifications :
College diploma in hotel management or related field
Previous experience in Front Office or Guest Services
Good Communication skills
Experience with Front Office Systems
Good English skills both written and spoken
Remote Work :
No
Employment Type :
Full-time
About Company
In the sustainable food sector, we work with large food companies, providing them with professional consulting services to help them add sustainable food to their supply chains, thereby improving food safety and food quality, and improving animal welfare. Our partners include leading ... View more
