General Manager Grand Mercure Bangkok Atrium

• Provide strategic leadership and direction for all hotel operations ensuring alignment with Grand Mercure brand standards and corporate objectives
• Oversee financial performance including budget development revenue management cost control and P&L accountability
• Manage and motivate a diverse team of department heads and staff fostering a culture of excellence accountability and continuous improvement
• Develop and implement strategies to maximize occupancy rates revenue and guest satisfaction metrics
• Ensure exceptional guest experiences by maintaining high service standards and addressing guest concerns with professionalism and efficiency
• Oversee hotel maintenance safety and compliance with all local regulations and international hospitality standards
• Build and maintain strong relationships with key stakeholders including corporate partners local community and tourism organizations
• Analyze market trends and competitive positioning to identify opportunities for business growth and differentiation
• Conduct regular performance reviews and implement staff development programs to enhance team capabilities

Qualifications :

• Minimum 5-10 years of progressive management experience in the hospitality industry with at least 2-5 years in a General Manager or senior leadership role
• Proven track record of successfully managing hotel operations and achieving financial targets
• Strong financial acumen with demonstrated ability to manage budgets and analyze financial statements
• Strong sales acumen to drive business and profitability
• Excellent knowledge of Food & Beverage is required
• Excellent leadership and people management skills with the ability to inspire and develop high-performing teams
• Outstanding communication and interpersonal skills with the ability to engage effectively with guests staff and stakeholders
• Customer-focused mindset with a commitment to delivering exceptional guest experiences
• Experience working in Thai business culture is a plus
• Fluency in English; proficiency in Thai language is a plus
• Ability to work flexible hours including evenings and weekends as required

Additional Information :

• Employee benefit card offering discounted rates at Accor hotels worldwide.
• Develop your talent through Accors learning programs.
• Opportunity to grow within your property and across the world!
• Ability to contribute to the community and make a difference through our Corporate Social Responsibility and Environmental Social and Governance (ESG) activities.

Remote Work :

No

Employment Type :

Full-time