Field Service Associate (Field Service Administration)
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Job Summary
Company:
Boeing International Corporation Thailand BranchBoeing Thailand is looking for a Field Service Associate to be based in the Bangkok Suvarnabhumi Airport office and be part of the Field Service organization.
Primary responsibilities include but are not limited to:
Performs planning coordination and organization of Boeing focal and field personnel based on an understanding of customer needs.
Coordinates field operation assignment procedures training and orientation to ensure on-site personnel meet customer needs.
Provides guidance regarding local language culture and customs to Boeing personnel.
Maintains local Boeing base presence.
Provides specialized on-the-job training to Customer regarding Boeing resources.
Researches information to assist customers in resolving moderately complex operation issues.
Assists management in negotiating cost coordinating and organizing special events.
Monitors and reports customer information to support marketing and sales.
Processes payments and expense reports for Boeing travelers.
Arranges travel reservations and coordination with Boeing Travel in supporting Boeing travelers.
Manages office facility coordinating with Boeing International Enterprise Services.
Manages customer contacts and detailed customer knowledge.
Maintains office manuals and ensures procedures implementation.
Works under general direction.
Basic Qualifications (Required Skills/Experience):
High business level English language (speaking listening writing reading) including an ability to influence others and understand/explain topics of moderate to heavy complexity.
High level cross-cultural awareness and management
4 or more years related work experience
Preferred Qualifications (Desired Skills/Experience):
Applicable and appropriate educational/certification credentials from an accredited institution
Basic understanding of database and Information Management systems.
Experience with SAP/ORACLE/Salesforce systems.
Experience working with a multinational company.
Comfortable using Microsoft Office applications (i.e. Word Excel Access PowerPoint SharePoint).
Good communication skills and customer service experience.
Willing to learn and able to work with minimal supervision.
Values integrity and encourages positive team dynamics.
Other job related information:
Candidates must have authorization to work in Thailand and the Company will not be sponsoring Employment Visas.
Benefits and pay are determined in line with Thailand labor market practices. This is not an expat assignment.
Language Requirements:
Not ApplicableEducation:
Not ApplicableRelocation:
Relocation assistance is not a negotiable benefit for this position.Security Clearance:
This position does not require a Security Clearance.Visa Sponsorship:
Employer will not sponsor applicants for employment visa status.Contingent Upon Award Program
This position is not contingent upon program awardShift:
Not a Shift Worker (Thailand)Required Experience:
IC
About Company
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