E-Commerce Data Insights & Technology Manager

Your Tasks

The incumbent leads regional e commerce analytics to drive growth and performance across ASEAN markets. This role transforms data into actionable insights owns reporting and performance tracking and supports commercial decision making through forecasting trend analysis and ROI evaluation. The position partners closely with country teams and cross functional stakeholders ensures data accuracy and governance and builds a strong insights led and performance driven e commerce culture.

Responsibilities

• Own and lead E Commerce data & analytics strategy across ASEAN markets to drive commercial growth and operational efficiency.
• Develop and maintain performance dashboards and reporting covering traffic conversion sales pricing promotions assortment availability and media performance.
• Translate complex data into clear actionable insights to support decision making by E Commerce Marketing Sales and Commercial teams.
• Partner with country teams and regional stakeholders to identify growth opportunities performance gaps and key levers across platforms and marketplaces.
• Lead forecasting trend analysis and performance reviews (weekly monthly quarterly) with a strong focus on ROI and KPIs.
• Drive test and learn initiatives (A/B testing promo effectiveness content optimization) and evaluate impact post execution.
• Ensure data accuracy consistency and governance across tools platforms and markets; act as the regional data SME for e commerce.
• Collaborate closely with IT Digital Media and Platform Partners (e.g. marketplaces analytics vendors) to enhance data capabilities and automation.
• Support business cases and strategic initiatives with data backed insights and recommendations.
• Build data literacy within the organization by upskilling teams and promoting a strong performance driven and insights led culture.
• Monitor marketplace platform and consumer trends in ASEAN to anticipate changes and proactively guide strategy.
• Drive automation of recurring reporting data ingestion validation and performance tracking to reduce manual workload and improve reliability.
• Document processes data definitions KPI logic and tool ownership to ensure long-term scalability and governance.
• Manage external analytics and data vendors including contract scope delivery quality issue escalation roadmap alignment and renewal recommendations.

Your Profile

• Bachelors degree in Business Data Analytics Information Systems Computer Science or a related field.
• 58 years of experience in E-commerce Digital Analytics Commercial Analytics or Data & Insights preferably in a regional environment.
• Strong understanding of e-commerce business digital commerce KPIs and ASEAN marketplace ecosystem.
• Proficient in data analysis and BI tools (e.g. Excel Power BI Tableau Google Analytics); knowledge of SQL and Python is a plus.
• Experience in dashboard development performance reporting forecasting and data-driven business recommendations.
• Basic knowledge of cloud platforms (Azure GCP Databricks) APIs data integration and AI solutions is an advantage.
• Strong stakeholder management communication presentation and project management skills.
• Commercially driven analytical and able to manage multiple priorities in a fast-paced regional environment.
• Experience in FMCG Retail or Consumer Goods is preferred.
• Fluent in English.