Deputy Managing Director Shopping Centre
Posted:
11 July 2026 (30+ days ago)
Application Deadline:
8 October 2026
Vacancies:
1 Vacancy
Job Summary
Job Description
Key Responsibilities
1. Strategic Leadership
- Develop and execute the shopping centres business plans and strategic initiatives.
- Drive revenue growth profitability and asset value enhancement.
- Analyze market trends customer behavior and competitor activities to identify opportunities.
- Establish annual budgets business forecasts and operational objectives.
- Lead and motivate cross-functional teams to achieve organizational goals.
2. Financial Management
- Prepare and manage annual operating and capital expenditure budgets.
- Monitor financial performance including revenue expenses Net Operating Income and profitability.
- Implement cost-control measures while maintaining service quality.
- Review and approve financial reports contracts and procurement activities.
- Ensure effective rent collection and arrears management.
3. Leasing & Tenant Management
- Work closely with leasing teams to achieve occupancy and rental income targets.
- Develop tenant mix strategies aligned with market and customer demands.
- Build strong relationships with retailers anchor tenants and service providers.
- Resolve tenant issues disputes and operational concerns.
- Monitor tenant performance and lease compliance.
4. Operations Management
- Oversee the day-to-day operations of the shopping centre.
- Ensure efficient management of facilities engineering maintenance housekeeping security and parking operations.
- Maintain high standards of cleanliness safety and customer service.
- Ensure compliance with local regulations building codes and operating standards.
- Develop and implement standard operating procedures (SOPs).
5. Marketing & Customer Experience
- Collaborate with the marketing team to develop promotional events and campaigns.
- Increase footfall customer engagement and sales performance.
- Monitor customer satisfaction and implement service improvement initiatives.
- Strengthen the shopping centres brand positioning and market presence.
- Establish partnerships with community organizations and local businesses.
6. Risk Management & Compliance
- Ensure compliance with health safety environmental and legal requirements.
- Lead emergency preparedness and crisis management programs.
- Oversee security operations and business continuity planning.
- Manage insurance matters and risk mitigation activities.
- Conduct regular audits and compliance reviews.
7. Team Leadership & Talent Development
- Lead coach and develop centre management staff.
- Set performance objectives and conduct regular performance reviews.
- Foster a culture of accountability customer focus and continuous improvement.
- Manage workforce planning and succession development.
- Promote employee engagement and organizational values.
8. Stakeholder Management
- Serve as the primary liaison between owners investors tenants contractors and government authorities.
- Present regular operational and financial performance reports.
- Build strong relationships with local communities and business partners.
- Represent the shopping centre at industry and networking events.
Qualifications
Education
- Bachelors Degree in Business Administration Real Estate Property Management Marketing Finance Engineering or related field.
- 1015 years of experience in retail property management shopping centre management or commercial real estate.
- Minimum 5 years in a senior leadership role.
- Proven track record managing large-scale shopping malls mixed-use developments or retail assets.
Knowledge
- Retail property management
- Leasing and tenant mix strategies
- Financial management and budgeting
- Facilities and operations management
- Marketing and customer experience
- Risk management and compliance
Required Experience:
Director
About Company
ASW Global an Australian company specialising in international staffing solutions and revolutionized the remote staffing industry. Contact us to set-up your remote team.