Business Development Manager
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Job Location:
Monthly Salary:
Posted on:
4 days ago
Vacancies:
1 Vacancy
Job Summary
About Toll Group
At Toll we do more than just logistics - we move the businesses that move the world. Our 16000 team members can help solve any logistics transport or supply chain challenge big or small. We have been supporting our customers for more than 130 years. Today we support more than 20000 customers worldwide with 500 sites in 27 markets and a forwarding network spanning 150 countries. We are proudly part of Japan Post
PRIMARY DUTIES & RESPONSIBILITIES
Identify new business opportunities for assigned territories / target market segments and ideal target customers
Growth of existing assigned customers through cross selling new services.
Identify market trends and competitive rate actions and communicates those trends to the product and management teams
Exercises proactive solution development for target and existing customers
Builds a solid understanding of target customers/assigned account base (contact commodities/ trade lanes type of business contract information/exceptions and service requirements)
Assists and drives response strategy in the preparation of RFQs and bids
Identifies the competitive landscape and makes recommendations for continuous improvement initiatives
Provides weekly and monthly performance metrics to the sales administrator
Understands pricing and cost components associated with proposed solutions
Performs for other duties including: sales presentations developing deliverables coordinating implementation creating and adding to existing marketing materials
Enters new customer data and other sales data for clients into Toll CRM and maintains this information per company policy
Meets specific volume and revenue requirements for each product in the Toll portfolio as designated by the SVP Sales
Manages time and sales territory to be able to reach the desired amount of sales calls on a weekly basis ensuring maximum Toll exposure to the market
Ensures effective and timely responses to all sales leads/key correspondence within identified timelines
Manages expenses and other company assets in accordance with corporate guidelines
Complies with all Toll policies and guidelines
Performs other duties as assigned by management
KEY PERFORMANCE MEASURES
Year-over-year growth in volume Gross Profit and revenue in line with company metrics
Achievement of agreed service KPIs and customer satisfaction.
Accuracy and timeliness of CRM data and business reporting.
Alignment and execution of account development processes
Successful implementation and governance of SOPs.
Retention and expansion of keycustomers
Previous Work Experience& Qualifications
Bachelors degree in Business Supply Chain Logistics or related field.
Minimum 3 years experience in freight forwarding logistics or account management.
Expertise in international and domestic logistics (air ocean customs).
Strong analytical and problem-solving abilities with the ability to interpret data into actionable business insights.
High proficiency in Microsoft PowerPoint Excel and CRM platforms (e.g. Salesforce).
Experience with EDI/API-based performance management and KPI tracking preferred.
Proven record in managing complex customer relationships and driving account growth.
Excellent communication and presentation skills comfortable influencing across levels and geographies without direct authority.
Strong relationship-building capabilities.
Ambitious thinker with a results-oriented mindset.
Resilient adaptable and culturally aware.
Self-motivated with ability to work independently.
High integrity and professionalism.
What moves you
At Toll you can help play a vital role in delivering what matters. From food fuel medicine and rescue services we keep businesses and communities thriving. Every day brings change. We see that as an opportunity. To be curious. To ask the right questions. And build meaningful connections. Because finding new ways to solve problems is what we do. With a bold vision to expand our global reach our 16000 people bring a passion for progress. We collaborate in friendly caring teams supported by approachable leaders who give us the autonomy to quickly make decisions with impact. Learn and grow with industry-leading training alongside talented experts. Feel empowered to take on diverse challenges and new responsibilities to move you our customers and our world further.
Are you excited about this role but are concerned you dont meet all the requirements If you have similar skills and are willing to learn then we encourage you to apply anyway. We know that some people hesitate to apply for jobs unless they meet every single qualification. At Toll we value a diverse inclusive and authentic workplace so if youre interested in this role but your past experience doesnt align perfectly then please talk to us you may be just the right candidate for this or other roles we have coming up.
At Toll everyone is welcome including those of all ages ethnicities genders and abilities.
To find out more about us visit
You must be entitled to work in Thailand and be prepared to undertake pre-employment checks including a criminal history check and medical.Required Experience:
Manager
