Guest Services Jobs in Ko Samui

You will provide a strong support in part of Sports and Recreation in ensuring the smooth running of the department on a day to day basis. You will create new unique and interesting recreation activities that draw upon the best cultural sporting or other offerings of the area in which the hotel is l...

DescriptionPOSITION SUMMARYServe as a key resource for all recreation activities facilitated on the property. Provide information to guests about available recreation facilities which may include pools beach entertainment zone/game-room fitness center and child activities center. Encourage recruit r...

DescriptionJOB SUMMARYResponsible for all front office functions and staff as well as security staff functions. Areas of responsibility include Bell Staff Switchboard Operations Guest Services/Front Desk Retail/Gift Shop Concierge Valets and Security as applicable. As a department head directs and w...

DescriptionJOB SUMMARYImplements quality assurance processes and verifies training and development activities are strategically linked to the companys mission vision brand standards and targets customer needs. Verifies employee satisfaction and focuses on continuous improvement at the property level...

You will support the overall Food & Beverage operation of Club Seen by delivering a warm professional and engaging first impression to all guests. The Hostess plays a key role in maximizing guest satisfaction team performance and business results by managing reservations greeting and seating guests...

DescriptionPOSITION SUMMARYOur jobs arent just about giving guests a smooth check-in and check-out. Instead we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay....

As a key member of our Front Office team you will serve as our guests personal point of contact during nightly operating hours from arrival to departure. As a representative of our hotel and the Avani brand you will leave one of the strongest impressions on our guests all with the utmost courtesy ef...

Supervise and control daily bar operations in accordance with hotel/outlet standardsEnsure beverage quality service standards and overall guest satisfactionManage bar staff including work scheduling on-the-job training and performance evaluationOversee beverage equipment and material inventory inclu...

Manage the daily operations of the hotel during the assigned shift.Coordinate between different departments to ensure smooth and efficient guest services.Monitor and resolve any issues or concerns raised by guests or staff in a timely manner.Check guest arrivals and ensure that all guest requests ar...

DescriptionJOB SUMMARYThe position is responsible for implementing quality assurance processes that meet the companys mission and brand standards target customer needs ensure employee satisfaction and focus on continuous improvement at the property level. This position champions the Quality function...

DescriptionPOSITION SUMMARY F&B and Event Service ExpertOur jobs arent just about putting food on the table or serving guests during a banquet or event. Instead we want to build an experience that is memorable and unique with food and drinks on the side. Our F&B Service Experts is skilled in a wid...

Position Overview:The Hostess is responsible for receiving all incoming guests and owners by giving a courteous greeting ensuring a positive first impression and efficient processes for handling clients and babysitting their children. The Hostess is also responsible to ensure that guest refreshment...

DescriptionJOB SUMMARYResponsible for soliciting and managing of reservations sales-related opportunities. Manages and provides training and work assignments to Reservations Sales staff. Actively up-sells each business opportunity to maximize revenue opportunity. Achieves personal and team related r...