Guest Services Jobs in Ko Samui

DescriptionPOSITION SUMMARYOur jobs arent just about giving guests a smooth check-in and check-out. Instead we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay....

As a key member of our Front Office team you will serve as our guests personal point of contact during nightly operating hours from arrival to departure. As a representative of our hotel and the Avani brand you will leave one of the strongest impressions on our guests all with the utmost courtesy ef...

Supervise and control daily bar operations in accordance with hotel/outlet standardsEnsure beverage quality service standards and overall guest satisfactionManage bar staff including work scheduling on-the-job training and performance evaluationOversee beverage equipment and material inventory inclu...

Manage the daily operations of the hotel during the assigned shift.Coordinate between different departments to ensure smooth and efficient guest services.Monitor and resolve any issues or concerns raised by guests or staff in a timely manner.Check guest arrivals and ensure that all guest requests ar...

DescriptionJOB SUMMARYThe position is responsible for implementing quality assurance processes that meet the companys mission and brand standards target customer needs ensure employee satisfaction and focus on continuous improvement at the property level. This position champions the Quality function...

DescriptionPOSITION SUMMARY F&B and Event Service ExpertOur jobs arent just about putting food on the table or serving guests during a banquet or event. Instead we want to build an experience that is memorable and unique with food and drinks on the side. Our F&B Service Experts is skilled in a wid...

Position Overview:The Hostess is responsible for receiving all incoming guests and owners by giving a courteous greeting ensuring a positive first impression and efficient processes for handling clients and babysitting their children. The Hostess is also responsible to ensure that guest refreshment...

DescriptionJOB SUMMARYResponsible for soliciting and managing of reservations sales-related opportunities. Manages and provides training and work assignments to Reservations Sales staff. Actively up-sells each business opportunity to maximize revenue opportunity. Achieves personal and team related r...

DescriptionPOSITION SUMMARYEncourage recruit register and schedule guests to participate in recreation activities. Promote a fun and relaxing atmosphere for guests. Provide information to guests about available recreation facilities and activities. Promote the rules and regulations of the recreation...

As a key member of our Front Office team you will serve as our guests personal point of contact during nightly operating hours from arrival to departure. As a representative of our hotel and the Avani brand you will leave one of the strongest impressions on our guests all with the utmost courtesy ef...

You will be serving the needs of the business guests and colleagues by effective service delivery in the pool area to ensure guest satisfaction and safety. Your key duties and responsibilities are to work with colleagues in all departments to ensure efficient operation and timely service at the pool...

As Reservations Manager you will drive the performance of the reservations team on property. You will ensure that all SOPs are being adhered to responsible for training and coaching the team members and monitoring their performance. You will further be responsible for maintaining and improving reser...

As Laundry Supervisor you will be required to maintain the same high degree of service and efficiency in the absence of the Laundry Manager. You will oversee Guest Laundry/Dry Cleaning Laundry Shop and Administration. Further you will maintain a regular quality control inspection of department stand...

DescriptionPOSITION SUMMARYOur jobs arent just about giving guests a clean room and a freshly made bed. Instead we want to build an experience that is memorable and unique. Our Guest Environment Experts are skilled in a wide range of housekeeping functions with responsibility for maintaining the app...

DescriptionPOSITION SUMMARYRespond to guest requests for special arrangements or services (e.g. transportation reservations dry cleaning) by making arrangements or identifying appropriate providers. Respond to special requests from guests with unique needs and follow up to ensure satisfaction. Gathe...