Guest Services Jobs in Ko Samui

Responsible for providing smooth and professional guest service throughout the guest journey including check-in stay and check-out processes. Ensure guests receive friendly efficient and memorable service while handling guest requests complaints cashiering and promoting hotel facilities.The role als...

DescriptionThe Guest Services Concierge contributes to a great patient experience by providing non-medical care. The Guest Services Concierge will provide a warm welcoming first impression by providing assistance to all patients and visitors who enter the department. They will facilitate continuous...

DescriptionJOB SUMMARYImplements quality assurance processes and verifies training and development activities are strategically linked to the companys mission vision brand standards and targets customer needs. Verifies employee satisfaction and focuses on continuous improvement at the property level...

DescriptionJOB SUMMARYResponsible for all front office functions and staff. Areas of responsibility include Bell Staff Switchboard Operations Guest Services/Front Desk and Retail/Gift Shop as applicable. As a department head directs and works with managers and employees to successfully execute all f...

DescriptionPOSITION SUMMARYProcess all guest check-ins check-outs room assignments and room change/late check-out requests. Secure payment; activate/reissue room keys. Ensure rates match market codes document exceptions. Verify/adjust billing for guests. Communicate to appropriate staff when guests...

DescriptionJOB SUMMARYAssists the Front Office Manager in administering front office functions and supervising staff on a daily basis. Front office areas include Bell/Door Staff Switchboard and Guest Services/Front Desk. Position directs and works with managers and employees to carry out procedures...

DescriptionJOB SUMMARYFunctions as the strategic business leader of the propertys Rooms department. Responsible for planning developing implementing and evaluating the quality of propertys rooms. Position works with direct reports to develop and implement departmental strategies and ensures implemen...