Specialist, Field Services

The Role:

• The FSE will spend60% ofhistime onDESand the others20% onICPSand20% onDPS.

• DESsharewill beconsists of chemical canisters/ampoules replacement LDS installation/commission/decommission/troubleshooting.

• In charge ofICPSevaluation project.

• DPSsharing will consist of cylinder move-in/out and troubleshooting if issues arise.

In this role you will:

• Install new or modified LDS equipment at the customers facility to ensure full functionality according to specifications.

• Provides on-site technicalassistanceto help troubleshoot and repair equipment. Maintains records of performance reports.

• Ensure and report customer satisfaction with installation troubleshooting repair preventive maintenance dailycheckand canister change.

• Review performance reports and documentation from customers and field representatives and inspection/reporting of malfunctioning or damaged products todeterminethe nature and scope of the problem.

Traits we believe make a strong candidate:

• One-year technical Institute or diploma in engineering science or chemistry field is.

• Min. 1yearsexperience in Semiconductor industry field service or similar experience with a capital equipment example CVD/CMP/WET/IMPL module EE&PE experience is preferred.

• Strong communicationskills and excellent customer relationships.

• Maintain records of performance reports.

• Ensure customer satisfaction with daily checks canister changes installation of new equipment and troubleshooting

• Able to work independently and as a team player is necessary to make sure all assignedtaskcompleted and succeed.

Your success will be measured by:

• People and Teamwork

• AccountabilityIntegrityand Trust

• Creativity and Innovation

• Dedication to Excellence