Senior Business Operations Partner (B4)
Job Location:
Taipei City - Taiwan
Monthly Salary:
Posted:
Application Deadline:
Vacancies:
Job Summary
Who We Are
Applied Materials is a global leader in materials engineering solutions used to produce virtually every new chip and advanced display in the world. We design build and service cutting-edge equipment that helps our customers manufacture display and semiconductor chips the brains of devices we use every day. As the foundation of the global electronics industry Applied enables the exciting technologies that literally connect our world like AI and IoT. If you want to push the boundaries of materials science and engineering to create next generation technology join us to deliver material innovation that changes the world.
What We Offer
Location:
HsinchuTWNYoull benefit from a supportive work culture that encourages you to learn develop and grow your career as you take on challenges and drive innovative solutions for our customers. We empower our team to push the boundaries of what is possiblewhile learning every day in a supportive leading global company. Visit our Careers website to learn more.
At Applied Materials we care about the health and wellbeing of our employees. Were committed to providing programs and support that encourage personal and professional growth and care for you at work at home or wherever you may go. Learn more about our benefits.
The Senior Business Operations Partner serves as a trusted operational and commercial partner to Sales leadership driving execution and decision-making that directly impact customer commitments shipment performance revenue realization and business results.
This role is responsible for managing complex customer order portfolios within the semiconductor capital equipment business and ensuring alignment between customer demand operational capabilities contractual commitments and revenue objectives. Working closely with Sales Finance Manufacturing Logistics Legal and global operations teams you will assess business risks provide operational recommendations and drive successful execution across the order-to-revenue process.
The ideal candidate combines strong operational expertise commercial acumen and customer focus with the ability to navigate ambiguity influence stakeholders and make sound business decisions in a fast-paced global environment.
This role is best suited for professionals with strong business operations commercial operations sales operations or customer operations experience who enjoy solving complex business challenges and driving operational excellence.
- Own and drive the end-to-end order-to-revenue process including forecasting order management shipment execution billing and revenue realization.
- Partner closely with Sales leadership to support customer commitments business priorities booking plans and revenue objectives.
- Serve as a trusted advisor to Sales leadership by providing recommendations on customer commitments booking strategies revenue planning and operational risk management.
- Manage complex customer orders and commercial scenarios while balancing customer expectations operational feasibility contractual requirements and business goals.
- Evaluate operational risks and provide recommendations to support business decisions and successful order execution.
- Act as the primary escalation point for critical order fulfillment and customer commitment issues.
- Collaborate with Finance Manufacturing Logistics Trade Compliance Legal and regional operations teams to ensure seamless execution and issue resolution.
- Influence cross-functional stakeholders and drive alignment across organizations without direct authority to achieve business objectives.
- Drive operational decisions that directly impact revenue realization shipment attainment forecast accuracy and customer satisfaction.
- Monitor order pipeline shipment readiness and business performance metrics to proactively identify risks and opportunities.
- Maintain high data integrity and forecasting accuracy within ERP systems and business planning tools.
- Ensure compliance with contractual obligations trade regulations tax requirements and internal policies.
- Identify opportunities to improve operational efficiency order execution processes and overall customer experience.
- Serve as a subject matter expert for order management and business operations processes providing guidance and best practices across the organization.
- Bachelors degree in Business Supply Chain Operations Management Engineering or a related field.
- 8 years of experience in Business Operations Sales Operations Customer Operations Commercial Operations Order Management or related operational functions.
- Candidates with direct experience supporting customer-facing operations order-to-revenue processes revenue execution forecasting and commercial business operations are strongly preferred.
- Experience supporting customer-facing businesses in semiconductor manufacturing capital equipment or high-tech industries.
- Strong understanding of order management customer commitments forecasting logistics revenue realization and commercial business processes.
- Proven ability to evaluate complex business situations and make sound operational recommendations.
- Demonstrated experience influencing cross-functional stakeholders and driving alignment within a matrixed organization.
- Experience working with ERP systems preferably SAP.
- Strong analytical problem-solving and decision-making capabilities.
- Excellent communication and stakeholder management skills including experience partnering with Sales leadership and senior business stakeholders.
- Ability to balance attention to detail with a broader understanding of business priorities and customer impact.
- Self-motivated proactive and comfortable operating independently in a dynamic global environment.
- Direct experience in business operations sales operations customer operations or order management environments is preferred over purely project-based roles.
Additional Information
Time Type:
Full timeEmployee Type:
Assignee / RegularTravel:
Relocation Eligible:
NoApplied Materials is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race color national origin citizenship ancestry religion creed sex sexual orientation gender identity age disability veteran or military status or any other basis prohibited by law.
Required Experience:
Senior IC
About Company
Applied Materials, Inc. is the global leader in materials engineering solutions for the semiconductor, flat panel display and solar photovoltaic (PV) industries.
