Head of Service, Taiwan
Taipei City - Taiwan
Job Summary
A Typical Day
- Lead Field Services Contact Centers Spares Service Engineering and aftermarket business development
- Own POM P&L in the cluster and develop and implement POM product portfolio.
- Secure a tight warranty cost control and support quality development.
- Deliver very ambitious targets on consumer promoter score and consumer effort score.
- Implement/review/enhance field service and contact center operations according to the sector business model strategy.
- Drive and deliver operational KPIs
In this role you will be dealing with Electroluxs Internal & External customers. You should be confident in dealing with leaders both from a country level and region level perspective.
Required Experience:
Director
About Company
Electrolux is an integrated facility management company with presence across the UAE servicing a wide range of government and private sector organizations. With over 2700 employees the company is ranked among the top names in the facility management industry. In1977, the founders ofA ... View more