F&B Service Expert (WOOBAR)

POSITION SUMMARY

Purpose of Role

To guide and train the F&B service expert by 12 months cross training among different operation venues to be qualified as a F&B service expert Team Leader position. (Cross training venues including the Seasons by olivier e. YEN Banquet Service In-Room Dining Bars - YEN Bar and WOOBAR/WET Bar total 5 venues)

Cast Key Responsibilities

orders for and serve all food and beverage requests using suggestive selling techniques.

as per SOS (sequence of service in different venues and shifts).

Whatever/Whenever attitude in response to guest request.

guest checks and secure proper payment.

up station and table to ensure they are complete.

proper condition and cleanliness of dining areas service pantry and equipment.

and closing duties.

all company policies and procedures.

職位宗旨

參與餐飲菁英種子養成計畫成為餐飲服務專家經由12個月的課程培訓以及現場輪調機制輪調單位包含:法式餐廳紫艷中餐廳宴會廳客房餐飲酒吧(包含紫艷酒吧WOOBAR及池畔酒吧)等共計五個單位在考核評估後可勝任餐飲/酒吧餐飲服務專家主任職務

主要負責事項

1.運用推薦性銷售技巧為客人點餐以及服務餐點

2.依照餐廳/酒吧服務流程提供服務在不同餐期

3.以顧客至上的宗旨達到客人的需求

4.負責客人的帳單檢視正確的付款及結帳

5.設置工作區與桌子確認完成工作

6.保持用餐區後場區域及設備乾淨整潔

7.開門及關門職責

8.遵守所有公司政策和流程