Assistant Executive Housekeeper (AEH)

Shangri-la Taipei Luxury Hospitality

我們誠摯邀請一位具備服務熱忱與領導能力的房務部副理協助帶領房務團隊確保卓越服務品質並提升整體營運效率

We are seeking a passionate and detail-orientedAssistant Executive Housekeeper to support housekeeping operations and ensure exceptional service standards and guest experiences.

• Ensure all housekeeping operations consistently meet brand quality and service standards
  確保房務營運全面符合品牌品質與服務標準

• Supervise daily inspections of guest rooms public areas and back-of-house to maintain cleanliness and readiness
  督導客房公共區域及後場日常巡檢確保環境整潔與營運品質

• Lead coach and develop the housekeeping team to build a motivated and high-performing culture
  帶領培育並激勵房務團隊建立高效能且具向心力的工作氛圍

• Handle guest feedback proactively and ensure service recovery to enhance overall guest satisfaction
  主動處理顧客意見並進行服務補救持續提升顧客滿意度

• Plan manpower allocation and monitor productivity to optimize operational efficiency
  規劃人力配置並監控工作效率優化整體營運表現

• Support cost control inventory management and implementation of cleaning and maintenance programs
  支援成本控管庫存管理及清潔與保養計畫執行

• Collaborate with other departments to ensure seamless service delivery and guest experience
  與各部門密切合作確保服務流程順暢與一致性

• Minimum 5 years of housekeeping experience in hospitality
  具備5年以上飯店房務經驗
• Strong leadership and team management skills
  具備團隊領導能力
• Detail-oriented with a strong service mindset
  重視細節且具服務熱忱
• Fluent in Mandarin with intermediate English skills
  中文流利具英文中等溝通能力

• International luxury hotel brand國際五星級飯店品牌
• Professional team & career development專業團隊與發展機會
• Competitive compensation具競爭力薪酬福利

Join us and elevate your hospitality career.
加入我們開啟您的職涯新高度