Customer Service Agent
Job Location:
Job Location:
Baar - Switzerland
Monthly Salary:
Not Disclosed
Monthly Salary:
Posted on:
Yesterday
Posted on:
Vacancies:
1 Vacancy
Vacancies:
Job Summary
1. Administrative processing
- Act as the point of contact for Global Business Services (GBS) Team and auditors for CertIQ issues
- Coordinate of audits and deadline control / scheduling in CertIQ
- Correct recording in CertIQ database / CRM
- Attend to ad-hoc & various client issues
- Liaise with clients before and after audits
- Record review and process invoices from auditors
- Support GBS Team with invoicing issues
2. Sales processing
- Technical and commercial clarification and preparation of quotes and orders for ISO and 45001 as well as social standards such as Fair-ON-Pay and SODK OST
- Support Sales Managers and Global Key Account Managers in their activities
- Follow-up on quotes including customer calls
- Management of customer data
3. General
- Act as vacation deputy for other back-office colleagues
Qualifications :
- Completed commercial education
- Minimum of 5 years experience in customer service
Required Skills/Attributes
- Language(s): Fluency in German & English
- Ability to deal with modern PC applications
- A collaborative mindset with strong team spirit
Additional Information :
What we offer
- Modern office facilities
- Flexible working conditions
- On-site fitness center and canteen
Remote Work :
No
Employment Type :
Full-time
About Company
We are SGS the world's leading testing, inspection and certification company. We are recognized as the global benchmark for sustainability, quality and integrity. Our 99,600 employees operate a network of 2,600 offices and laboratories, working together to enable a better, safer and ... View more
