UX Designer (temporary position)

Im Angelika Gertell Head of Customer Experience & Digital Concepts and Im searching for someone ready to grow with us. Were a creative forward-thinking team combining UX service design business processes and customer insights to design and implement frictionless insightdriven flows across all touchpoints to improve conversion reduce effort and ensure a consistent experience regardless of channel.

Im looking for a Senior UX/UI Designer (1-year parental leave cover) to join Telia and help shape digital experiences used by millions of customers.

What youll do

This is a role for someone who combines strong design craft with data-driven thinking using insights customer behavior and hypotheses to identify opportunities test ideas and create experiences that truly matter.

You will:

• Design & improve customer-facing digital flows (web app support journeys etc)
• Translate customer needs and insights into clear intuitive UX solutions
• Design flows wireframes and prototypes from idea to implementation
• Ensure a consistent and high-quality experience across channels and touchpoints

Youll collaborate closely with business stakeholders data analysts product owners frontend developers service designers copywriters business developers AI trainers and customer service experts in a highly cross-functional environment.

What will help you thrive in this role

• Combine strategic thinking with hands-on execution
• You bring both strong UX thinking and excellent UI craft
• Curiosity & comfort around AI and digital tools
• Positive energy collaboration and a lets build it mindset
• Strong communication skills
• Solution-oriented and pragmatic

We believe you have

• Degree in UX interaction design or similar
• 3 years UX experience
• Experience with digital customer journeys
• Experience working in cross-functional teams
• Strong Figma skills

Join us to shape smarter living for people businesses and the planet

At Telia were a team of 15 000 colleagues across the Nordics and Baltics passionate about technology and connectivity. As a Leading Telecommunications Operator & Climate Leader we drive change with large-scale impactful projects while building a sustainable inclusive world.

Here you can grow your skills lead meaningful projects and thrive in a supportive diverse environment. Whether youre taking your first step or your next Telia is a place to grow belong and make a real impact.

What we offer

When you join usyoullreceive a comprehensive benefits package tailored to your local market opportunities for remote work and have the chance to earn a bonus based on your performance and Telias results.

Ready to make better happen

We look forward to receiving your application by. Please note that we might close the position earlier if we find the right candidate so dont wait too long to apply!

If youre selected for the next stage youll be contacted by our Talent Acquisition Partner.

Background and reference checks will be part of the process.

Equal opportunities

At Telia we recognize talent by professional skills and growth potential. We champion diversity ensuring every individuals needs are met regardless of disability gender age nationality sexual orientation or social status. Together were dedicated to fostering an inclusive work environment where your uniqueness is our strength.

Join us and lets make better happen - together!