Technical Support Consultant Jobs in Sri Lanka

As an Application Support Consultant you will directly interact with our partners and customers ensuring the highest level of customer satisfaction through technical mentoring coaching and consulting services as well as acting as a client advocate to resolve issues and to improve process and the app...

Provide first-level technical support to end users and ensure timely issue resolutionMonitor and manage user support requests while maintaining a high standard of customer serviceCollaborate with internal technical teams to troubleshoot and resolve system-related issuesSupport the development and im...

Duties Provides technical support via telephone and email and thoroughly logs all interactions in respective support cases Will work night shifts IST Validates and reports customer submitted product bug reports with Educates customers on the use of Digital Marketing products Assists in testing new...