Technical Support Analyst Jobs in Sri Lanka

Role PurposeProvide advanced troubleshooting and resolution for end-user incidents while supporting continuous improvement of service desk operations.Key ResponsibilitiesResolve complex incidents not handled at L1Perform remote troubleshooting of desktops laptops and applicationsManage user account...

Provide first-level technical support to end users and ensure timely issue resolutionMonitor and manage user support requests while maintaining a high standard of customer serviceCollaborate with internal technical teams to troubleshoot and resolve system-related issuesSupport the development and im...

Amex GBT is a place where colleagues find inspiration in travel as a force for good and through their work can make an impact on our industry. Were here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued.This is a 24/7 operational Hyb...