Technical Documentation Jobs in Sri Lanka

Key Responsibilities Provide initial triage logging and resolution for Level 1 IT incidents and service requests received via the Service DeskAssist in maintaining accurate records of IT assets and configurations within the Configuration Management Database (CMDB)Follow defined processes for inciden...

TheLoops an IFS company is the first enterprise-grade AI Agent platform built for SaaS CX and mission-critical industries. Our AI Agents act as digital coworkers that are governed secure always learning and working 24/7 to drive measurable business outcomes.As we grow were looking for mission-driven...

Support technical team in implementation and support and ensure alignment with organization strategic goals.Support automating repetitive tasks using automation tools that reduce manual efforts and increase overall efficiency and scalability in 365 environments.Assist with the creation and modificat...