Service Delivery Manager Jobs in Colombo

The Service Delivery Manager is responsible for advising guiding and delivering the desired outcome for the Customer/Partner in obtaining the most value out of the IFS Success Service. This role involves comprehensive service planning from an end-to-end delivery perspective. Additionally the Service...

Job Title: Service Delivery Manager Location: Amsterdam Netherlands Work Model: Onsite Contract Duration: 6 Months (ASAP Start) Experience Level: 810 Years Competency: ServiceNow (ITSM) Role Overview We are seeking an experienced Service Delivery Manager (SDM) to own and govern end-to-end IT service...

Key responsibilities & amp; accountabilitiesService Framework & amp; ITIL Process ManagementDesign and implement a scalable service delivery framework tailored to the staff augmentation model.Embed ITIL-aligned processes (incident change problem and service request management) to ensure consistency...