Service Delivery Analyst Jobs in Sri Lanka

In this role the candidate will support the delivery of Level 1 IT services across a large-scale banking environment covering key technology domains including delivery channels core banking platforms internal applications and user endpoints serving over 4500 users. Key Responsibilities Oversee day-...

The Service Delivery Manager is responsible for advising guiding and delivering the desired outcome for the Customer/Partner in obtaining the most value out of the IFS Success Service. This role involves comprehensive service planning from an end-to-end delivery perspective. Additionally the Service...

Dreaming big is in our DNA. Its who we are as a company. Its our culture. Its our heritage. And more than ever its our future. A future where were always looking forward. Always serving up new ways to meet lifes moments. A future where we keep dreaming bigger. We look for people with passion talent...

Key responsibilities & amp; accountabilitiesService Framework & amp; ITIL Process ManagementDesign and implement a scalable service delivery framework tailored to the staff augmentation model.Embed ITIL-aligned processes (incident change problem and service request management) to ensure consistency...