Senior Deployment Executive
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Job Summary
About the Client
Our client is a leading digital payment solutions provider in Sri Lanka enabling businesses of all sizes to accept secure seamless and innovative cashless payment solutions. With a strong focus on technology and customer experience the company offers a range of digital payment services that help merchants streamline transactions and support business growth across various industries.
Job Overview
The Senior Deployment Executive is responsible for executing merchant device installations activation setup testing and merchant training to ensure successful deployment and readiness to transact.
This role focuses on delivering fast accurate and high-quality deployments while ensuring merchants receive proper onboarding and operational support during the activation process.
Key Responsibilities
- Execute device installation and deployment across assigned merchant locations
- Coordinate deployment schedules with merchants and internal teams
- Install configure and test devices to ensure readiness
- Ensure successful merchant activation and deployment completion
- Provide merchants with product training and usage guidance
- Troubleshoot basic technical issues during deployment
- Escalate complex technical issues to relevant teams
- Ensure accurate deployment reporting and documentation
- Support smooth merchant handover to Merchant Success or Customer Success
- Maintain strong performance across all assigned KPIs
Interested candidates may send their CV to
