Partner agency | Sales Manager (FR) – Colombo, Sri Lanka

The agency is looking for a Sales Manager to lead its French-speaking market from its office in Colombo Sri Lanka. Working on-site and reporting directly to the Chief Sales Officer you will be responsible for the commercial performance service quality and day-to-day management of the Travel Experts team.

You will oversee the sales of tailor-made trips and fixed departures (GIR) ensuring both traveler satisfaction and the profitability of every file all while keeping the team aligned with the groups strategy and standards.

Sales steering & performance

• Define annual and monthly commercial targets covering revenue margin conversion rate and traveler volume.

• Organize and oversee the daily distribution of leads according to market quality and workload.

• Guarantee the quality of quotes itineraries and programs ensuring pricing margin and exchange-rate rules are properly applied.

• Follow up on the client relationship throughout the journey and step in personally on sensitive cases or major complaints.

Team leadership & development

• Coach Travel Experts individually on their files quotes margins and closing techniques to help them grow.

• Share best practices and structured feedback to raise the teams overall quality and consistency.

• Lead weekly sales meetings and regular one-on-ones and support recruitment and onboarding alongside HR.

• Ensure the teams work respects internal processes quality standards and the groups ethical principles.

Financial oversight & reporting

• Track the profitability of files financial deadlines and expense management.

• Produce and analyze monthly commercial and financial reports for Management.

• Support the rollout of strategic decisions related to margins exchange rates tools and processes.

Cross-team collaboration

• Work closely with Marketing Production and IT as well as other Sales Managers across the group to harmonize practices.

• Represent the agency as an ambassador with B2B partners communities and internal teams.

• Type of contract: Permanent (CDI)

• Location: Colombo Sri Lanka

• Availability: September 2026

• Working time: Full-time

• Work mode: On-site

• Compensation: Fixed salary based on profile plus a monthly performance-based variable (incentives) further details discussed during the recruitment process

• Extras: Visa sponsorship covered by the company

• Health insurance covered by the company

• One round-trip flight per year to France (800 budget) available after one year of seniority

• Occasional trips to discover Sri Lanka considered as training opportunities