IT Service Delivery Manager Jobs in Sri Lanka

In this role the candidate will support the delivery of Level 1 IT services across a large-scale banking environment covering key technology domains including delivery channels core banking platforms internal applications and user endpoints serving over 4500 users. Key Responsibilities Oversee day-...

The Service Delivery Manager is responsible for advising guiding and delivering the desired outcome for the Customer/Partner in obtaining the most value out of the IFS Success Service. This role involves comprehensive service planning from an end-to-end delivery perspective. Additionally the Service...

Role Overview The IT Service Desk Administrator provides first and second-line IT support to ensure smooth day-to-day business operations. The role focuses on incident resolution user support system administration endpoint management and maintaining high service availability aligned with IT service...

We are looking for an IT Service Delivery Manager to play a key role in shaping and delivering high-quality IT services across WSET. This is an exciting opportunity to lead service performance in a globally recognised organisation ensuring our people have reliable responsive support while driving ex...

Key responsibilities & amp; accountabilitiesService Framework & amp; ITIL Process ManagementDesign and implement a scalable service delivery framework tailored to the staff augmentation model.Embed ITIL-aligned processes (incident change problem and service request management) to ensure consistency...