Customer Retention Jobs in Sri Lanka

We are seeking a customer-focused and detail-orientedCustomer Service Representativeto join our growing insurance team. This individual will play a key role in supporting clients maintaining strong relationships and delivering exceptional service throughout the customer experience.If you enjoy helpi...

Come Join Sri Lankas hospitality trendsetter the premier five-star city hotel Cinnamon Grand - the flagship hotel of John Keells Holdings Cinnamon Hotels and Resorts chain.ResponsibilitiesDevelop and execute public relations communication and stakeholder engagement strategies aligned with business o...

Drive Customer Insights & Value RealizationAnalyze product usage adoption trends customer health indicators and engagement data to uncover actionable insights.Identify opportunities for customers to achieve greater value through deeper product adoption.Surface risk signals adoption gaps and expansio...

The Customer Office operates as a part of Unified Support with a primary responsibility for managing the support relationship with IFS customers. Its core mission is to enhance customer satisfaction and maximize lifetime value thereby fostering customer retention and renewals. A crucial aspect of th...